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About the Role

We’re looking for a Staff Data/AI Engineer to enable data and AI capabilities that directly power the bank’s flagship Next Best Action (NBA) initiative, projected to deliver an incremental $160MM+ annual run-rate by FY28. As a Staff Data/AI Engineer, you will build and scale an AI-driven decisioning system that delivers hyper-personalized client experiences, ensuring the right action, at the right time, through the right channel, with the right offer, content, and placement. You will build AI agents that accelerate action creation and automate decisioning at scale, driving meaningful impact across millions of client interactions. You will work end to end across the ML lifecycle, from data and features through to deployed, monitored, and continuously improving models, bridging cutting-edge research and production systems to deliver measurable, AI-driven value.

Responsibilities

Designing, building, and maintaining scalable data pipelines and feature stores that support end-to-end ML workflows for the NBA platform
Collaborating with ML researchers and software engineers to productionize models and translate experimental approaches into reliable, high-performing systems
Developing and deploying AI agents that automate workflow, reduce manual processes, and accelerate business process
Owning the data lifecycle, from data ingestion, validation, and feature engineering to deployment, monitoring, and continuous optimization
Ensuring data quality, reliability, governance, and performance at scale while enabling hyper-personalized, real-time client experiences

Requirements

Bachelor’s degree in Computer Science, Software Engineering, or a related field, with 3+ years of professional experience as a data or software engineer
Proficiency in Python and Java, with hands-on experience using modern data and AI tooling (e.g., Spark, Airflow, Agents, ML platforms)
Strong foundation in both data and software engineering, designing and building scalable data pipelines and ML-ready datasets in hybrid environments spanning on-prem infrastructure and public cloud platforms (i.e. AWS)
A solid understanding of the data lifecycle, including feature engineering, model integration, deployment support, and monitoring
Experience building or enabling AI-driven automation (e.g., agents, workflow orchestration, or decision engines) that reduces manual effort
Experience with DevOps and CI/CD tooling such as Jenkins and GitHub Actions to automate testing, builds, and deployments for data and ML pipelines
Excellent collaboration and communication skills, with the ability to translate complex technical ideas into practical, business-focused solutions

Skills

AI Agents
AI Ops
Amazon SageMaker
Apache Hadoop
Apache Kafka
Apache Spark
AWS Cloud Computing
AWS Glue
Business Requirements Analysis
Collaboration
Database Development
Data Engineering
Data Pipelines
Data Warehousing (DW)
DevOps
End-to-End Testing
ETL Processing
Feature Engineering
Generative AI
Hybrid Cloud Computing
Snowflake (Platform)
Software Requirements Analysis

Location

Toronto
Canada

Work Type

Full time

Experience Level

3+ years of professional experience

Education Level

Bachelor’s degree in Computer Science, Software Engineering, or a related field

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options where applicable

About the Company

RBC Borealis is the driving force behind Royal Bank of Canada’s AI and data innovation. As part of Canada’s largest financial institution, we bring together a team of architects, engineers, scientists, and product experts on a mission to revolutionize finance through world-class research, solutions, and a resilient data platform. With locations across Toronto, Waterloo, Montreal, Calgary, and Vancouver, we’re at the forefront of AI research and platform development. With a focus on cutting-edge research in areas like time series forecasting, causal machine learning, and responsible AI, we are seamlessly integrating AI research and data engineering, to solve critical challenges in the financial industry. We are building intelligent, and scalable, data-driven solutions that will help communities thrive and drive innovation for our customers across the bank.

Equal Opportunity

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.