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About the Role

As a Senior IT Specialist/IT Administrator, you will be responsible for the operation, administration, and further development of the IT system landscape (Linux & Windows), focusing on IT security, stability, and high availability. You will monitor and ensure IT operations using modern tools, analyze and resolve issues in 2nd/3rd level support, and plan and execute changes, releases, and rollouts. Your role also involves contributing to the conception and implementation of IT operational processes based on ITIL and supporting projects with system architecture and infrastructure design.

Responsibilities

Operation, administration, and further development of the IT system landscape (Linux & Windows) considering IT security, stability, and high availability.
Monitoring and ensuring IT operations using modern monitoring tools, as well as analyzing and resolving issues in 2nd/3rd level support.
Planning, coordination, and execution of changes, releases, and rollouts within IT operations (including testing, acceptance, documentation).
Participation in the conception and implementation of IT operational processes based on ITIL (Incident, Problem, Change, Configuration Management).
Support for projects and development areas regarding system architecture, operational requirements, and infrastructure design.

Requirements

Completed IT training (e.g., IT specialist) or IT degree with relevant professional experience in IT operations.
Sound experience in administering Linux and/or Windows systems.
Proficiency in scripting and automation techniques (e.g., Bash, PowerShell, Python).
Practical experience with modern IT monitoring tools.
Experience with web and middleware technologies (e.g., JBoss) and common database systems.
Experience in operating and configuring omnichannel contact center software.
Solid knowledge of IT security fundamentals.
German language skills at least C1 level.
English language skills at least B1 level.

Skills

Linux administration
Windows administration
IT Security
IT Operations
Monitoring Tools
Scripting (Bash, PowerShell, Python)
Automation
Web Technologies
Middleware Technologies (JBoss)
Database Systems
Omnichannel Contact Center Software
ITIL
Incident Management
Problem Management
Change Management
Configuration Management

Location

Germany

Work Type

Full-time
Part-time possible
Flexible working hours
Home Office option

Experience Level

Senior
Relevant professional experience in IT operations

Education Level

Completed IT training (e.g., IT specialist)
IT degree

Salary/Compensations

Competitive remuneration

Benefits

Permanent employment contract
Attractive benefits package
5-day week / 38.5 hours
Flexible and family-friendly working hours
Time tracking
Extensive employee offers (company pension, health programs, bike leasing, further training)
Discounted Deutschlandticket Job

About the Company

DHL Group is a global leader in logistics and mail services.
The Renten Service is a business unit of Post & Pakete Deutschland.
Renten Service offers solutions for public service providers, international institutions, and companies, covering administration to payment of statutory, occupational, and private pensions.
We value diversity and actively practice diversity management.

Equal Opportunity

We highly value the diversity of our teams and actively practice diversity management.