About the Role
This senior execution and coordination role within the AI Architecture, Tools & Innovation team is responsible for leading the end-to-end delivery of complex, high-priority AI transformation projects. The role provides guidance, mentorship, and oversight to junior project managers, ensuring rigorous planning, tracking, and support for successful organizational adoption. It also contributes to the continuous improvement of project management methodology, governance standards, and operating models, spanning project leadership, change enablement, vendor coordination, financial tracking, and team capability development.
Responsibilities
- Lead the full project lifecycle for complex, high-priority AI transformation initiatives.
- Develop and maintain detailed project plans, including task-level schedules, milestone timelines, dependency maps, and resource assignments.
- Facilitate project governance rhythms: stand-ups, steering committee updates, working sessions, and retrospectives.
- Maintain and enforce RAID log (Risks, Assumptions, Issues, Dependencies) standards across the portfolio.
- Produce clear, concise status reports and executive summaries.
- Ensure project documentation is complete, organized, and accessible.
- Conduct stakeholder impact assessments for assigned projects.
- Develop communication and engagement plans tailored to each affected audience.
- Coordinate the development and delivery of training materials, job aids, FAQs, and user guides.
- Lead the identification and activation of change champion networks within impacted business areas.
- Track and report on adoption indicators post-launch.
- Ensure impacted teams are informed, prepared, and supported well in advance of project go-live dates.
- Coordinate day-to-day interactions with AI vendors and service partners.
- Support vendor onboarding processes.
- Maintain project budgets: track actuals against approved spend, flag variances, and assist with forecast updates.
- Process and reconcile vendor invoices.
- Lead the development of business cases, briefing materials, and presentation decks for AI initiatives.
- Lead the preparation of materials for executive forums, leadership reviews, and Board-level updates.
- Own and continuously improve the AI Group’s operating model documentation, project intake processes, and initiative tracking dashboards.
- Champion process improvement across the project management function.
- Design and implement enhancements to team-wide practices.
- Mentor junior PMs in adopting best-in-class delivery standards.
Requirements
- 7–10 years of experience in project management or strategic initiatives delivery, preferably within financial services or a regulated industry, including experience in a senior or lead capacity.
- Demonstrated track record of managing cross-functional projects involving technology, data, or organizational change.
- Solid understanding of project management fundamentals — scope management, scheduling, risk tracking, and stakeholder communication.
- Experience with project management tools such as Jira, Smartsheet, MS Project, or equivalent.
- Strong proficiency in Microsoft Office (PowerPoint, Excel, Word).
- Excellent written and verbal communication skills.
- Bachelor's degree in Business, Finance, Information Systems, Engineering, or a related field.
- PMP certification or active pursuit of certification.
- Exposure to change management frameworks (e.g., Prosci ADKAR) and hands-on experience supporting adoption activities.
- Prior experience on AI, machine learning, or data transformation projects.
- Familiarity with agile delivery practices (Scrum, Kanban) in a corporate or regulated environment.
- Experience tracking project financials, vendor invoicing, or procurement workflows.
Skills
- Business Oriented
- Communication
- Group Problem Solving
- Long Term Planning
- Meeting Management
- Organizational Change Management
- Resource Coordination
- Results-Oriented
- Time Management
- Waterfall Model
Location
- RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
- Toronto
- Canada
Work Type
- Full time
Experience Level
- Senior
- Lead
Education Level
- Bachelor's degree in Business, Finance, Information Systems, Engineering, or a related field.
- PMP certification
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- Commissions
- Stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
- Expand your limits and create a new future together at RBC.
- Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Equal Opportunity
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
