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About the Role

Allied Universal is seeking a Security Site Supervisor to oversee and coordinate security services on a specific shift at an assigned customer site. This role involves acting as a liaison between site supervisors, account managers, and security officers, while also providing coaching, recognition, and discipline to staff.

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.
• Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
• Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures.
• Prepared to participate in unemployment hearings.
• Enforces Allied Universal’s policies as outlined in the handbooks and executive memos.

Requirements

• Active CA Guard Card
• Security experience of 1 or more years
• Intermediate to advanced technology skills
• Level 1 Certificate (Power to Arrest and Appropriate Use of Force Certificate)
• Use of personal electronic devices while on duty is prohibited
• High school diploma or equivalent required
• At least 21 years of age
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently
• Enforce Contract Standards
• Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Skills

• Technology skills
• Written communication skills
• Oral communication skills
• Interpersonal skills
• Independent judgment
• Report writing
• Reading comprehension
• Driving
• Computer skills
• Crisis management
• Customer service skills
• Scheduling software utilization
• Billing software utilization
• Report generation

Location

• San Francisco

Work Type

• Full-time

Experience Level

• 1 or more years of security experience
• At least one year of driving experience

Education Level

• High school diploma or equivalent required

Salary/Compensations

• $30.00 / Hour

About the Company

• Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
• While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Equal Opportunity

• Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.