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About the Role
As a Field Service Engineer at Applied Materials, you will serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues.
Responsibilities
- Install, maintain, and upgrade Applied Materials PDC SEM-based inspection systems
- Troubleshoot equipment using standard diagnostics, with support from senior engineers as needed
- Perform preventative and corrective maintenance on electron beam, vacuum, electrical, and mechanical systems
- Support customers in improving defect inspection performance and yield
- Work with customers and internal teams to understand process flows and inspection requirements
- Communicate directly with customers to ensure tool uptime and performance
Requirements
- Associate degree, technical training, or equivalent experience (Bachelor’s preferred)
- 4–7 years of experience in semiconductor equipment support or related field
- Experience with SEM tools or e-beam inspection systems
- Strong mechanical and electrical troubleshooting skills
- Experience with vacuum systems, electron beam fundamentals, and precision motion systems
- Basic understanding of semiconductor processes and defect/yield concepts
- Solid communication skills and basic Microsoft Office knowledge
- Ability to read and interpret electrical and mechanical schematics
- Experience diagnosing and resolving basic technical challenges
- Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
- Familiarity with hand tools and their appropriate usage, including digital multimeters
- Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
- Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
- Extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height
- Lifting up to 35 lbs.
- Ability to distinguish between colors
- Working with electricity
- Ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise
- Use of hand and power tools
- Use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields
Skills
- Digital analytics
- Basic diagnostic techniques
- Preventative maintenance
- Corrective maintenance
- Electrical systems
- Vacuum systems
- Mechanical systems
- Plasma systems
- Hydraulic systems
- Gas systems
- SEM tools
- E-beam inspection systems
- Mechanical troubleshooting
- Electrical troubleshooting
- Vacuum systems
- Electron beam fundamentals
- Precision motion systems
- Semiconductor processes
- Defect/yield concepts
- Communication skills
- Microsoft Office
- Electrical schematics
- Mechanical schematics
- Technical challenges diagnosis
- Pneumatics
- Hydraulics
- Electronics
- Vacuum
- Thermodynamics
- Hand tools
- Digital multimeters
Location
- Malta, NY
Work Type
- Full time
- Travel: Yes, 20% of the Time
Experience Level
- 4–7 years of experience in semiconductor equipment support or related field
- 2–4 years of work experience in customer/field service support, or a related technical field
Education Level
- Associate degree
- Technical training
- Equivalent experience
- Bachelor’s preferred
Salary/Compensations
- $31.00 - $42.40
Benefits
- Supportive work culture
- Encourages learning, development, and career growth
- Empowers team to push boundaries
- Learning every day
- Comprehensive benefits package
- Eligibility for other forms of compensation such as participation in a bonus and a stock award program, as applicable
About the Company
- Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
- We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day.
- As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.
- If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
Equal Opportunity
- Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
- Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.