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About the Role

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your pharmacy.

Responsibilities

Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Oversee pharmacy operations during shifts without overlap, acting as the Pharmacy Manager's proxy.
Strengthen pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members.
Provide feedback about pharmacy team performance to the Pharmacy Manager.
Assume Pharmacy Manager’s day-to-day duties when serving as the only or primary pharmacist-on-duty.
Support safe and accurate prescription fulfillment by following and directing the pharmacy team to follow workflow procedures and safety guardrails.
Contribute to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same.
Demonstrate compassionate care, collaborate with the patient’s total healthcare team, and proactively resolve insurance and/or medication issues.
Proactively offer and deliver immunizations to keep patients healthy.
Engage and support Pharmacy Technicians to learn to immunize.
Support effective management of pharmacy inventory by following and coaching the pharmacy team on inventory best practices, with a focus on protecting cold chain products.
Partner with the Pharmacy Manager to ensure pharmacy operations are compliant with state Board of Pharmacy regulations.
Escalate issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution.
Maintain flexibility for scheduling and business needs.
Contribute to a safe, inclusive, and engaging team dynamic.
Write the pharmacy schedule if directed by the Pharmacy Manager.
Maintain relevant clinical and technical skills as the industry evolves, including company-required trainings and CMEs.
Actively seek opportunities to expand knowledge to better support patients.
Support access to care and improve patient outcomes through pharmacist-delivered clinical care such as testing and prescribing services.
Empower the pharmacy team to provide holistic care at every step in the patient care journey.
Understand and comply with all relevant federal and state laws, regulations, professional standards, and ethical principles.
Comply with CVS Health policies and procedures to support patient safety.
Comply with controlled substance dispensing and recordkeeping.
Protect patient privacy and security.
Maintain a safe and inclusive workplace for colleagues.
Perform any additional tasks as directed by Supervisor or Manager.

Requirements

Active Pharmacist License in the state where the Store is located.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate on a task over a period of time.
Ability to pivot quickly from one task to another to meet patient and business needs.
Ability to confirm prescription information and label accuracy, ensuring patient safety.
Actively look for ways to help people in a friendly manner.
Notice and understand patients’ reactions, and respond appropriately.
Use and understand verbal and written communication to interact with patients and colleagues.
Utilize active listening skills.
Ability to use math to solve problems, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription.
Identify challenging patient or colleague interactions and choose the best course of action when faced with multiple options.
Be mobile and remain upright for extended periods of time.
Lift, scan, and bag items.
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items.
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm.
Extend hand(s) and arm(s) multiple directions to place, move, or lift items.
Control precision; quickly adjust machines to exact positions.
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist.
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts.
Occasionally lift up to 20 lbs. and/or exert up to 20 lbs. of force.
Frequently lift up to 10 lbs. and/or exert up to 10 lbs. of force.
Consistently lift and/or exert a negligible amount of force to move objects.
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately.
Have the ability to receive detailed information through oral communication.

Skills

Dispensing
Counseling
Immunizing
Coaching
Feedback
Pharmacy workflow procedures
Safety guardrails
Empathy
Compassionate care
Collaboration
Insurance resolution
Medication issue resolution
Inventory management
Cold chain product protection
Regulatory compliance
Clinical skills
Technical skills
Testing
Prescribing services
Controlled substance dispensing
Recordkeeping
Patient privacy
Patient security
Workplace safety
Communication
Active listening
Mathematical reasoning
Issue resolution

Location

In-state

Work Type

Part time
Onsite

Experience Level

1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting (preferred)

Salary/Compensations

$60.00 - $76.00

Benefits

Dental
Vision
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs

About the Company

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.
At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Equal Opportunity

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.