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About the Role

Provides community-based individual, family, and group counseling services to clients experiencing mental health disorders.

Responsibilities

• Provides counseling to clients and their families to relieve emotional distress, clarify patient goals/priorities, expand social support networks, and find adaptive solutions to current life problems.
• Collaborates with service providers and professional colleagues to address clients' psychological and social needs.
• Maintains thorough written records of counseling sessions, including comprehensive reports on presenting problems, current needs, and relevant contacts, while observing confidentiality.
• Analyzes counseling interventions, referrals, and access processes, implementing or recommending changes to improve customer service, effectiveness, and efficiency.
• Provides community referrals and follows up to ensure patient access to care.
• Identifies opportunities to improve work processes and customer satisfaction, making recommendations and monitoring results.
• Stays current with advancements in the field by attending seminars, reading journals, and participating in professional organizations.
• Maintains knowledge of applicable rules, regulations, policies, and laws impacting the area, developing internal controls to ensure adherence.

Requirements

• Must have a Master's degree in Social Work or Counseling.
• Must have two (2) years of counseling experience.
• May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.
• Must be a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT).
• Must demonstrate knowledge of the principles and techniques of mental health counseling.
• Must be able to communicate effectively with a diverse population of clients both orally and in writing, including written reports and documentation of treatment information in a timely fashion.
• Must possess excellent interpersonal skills, emotional intelligence, and oral and written communication skills.
• Must be able to demonstrate patient-centered/patient-valued behaviors.
• Knowledge of principles and techniques of mental health counseling.
• Ability to communicate effectively with a diverse population orally and in writing.
• Ability to provide written reports and document treatment information in a timely manner.
• Excellent interpersonal skills, emotional intelligence, and oral/written communication skills.
• Ability to demonstrate patient-centered/patient-valued behaviors.
• Knowledge of counseling interventions, medical and psychological referrals, patient access, and processes.
• Ability to modify approach, communication, and interaction to accommodate sensory impairments and specific customer needs.
• Ability to implement or recommend appropriate changes to improve customer service, effectiveness, and efficiency.
• Ability to provide appropriate community referrals and follow up to ensure patient access to care.
• Ability to identify ways to improve work processes and customer satisfaction.
• Ability to make recommendations to supervisor, implement, and monitor results.
• Ability to stay abreast of the latest developments, advancements, and trends in the field.
• Ability to integrate knowledge gained into current work practices.
• Ability to maintain knowledge of applicable rules, regulations, policies, laws, and guidelines.
• Ability to develop effective internal controls to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans.
• Ability to seek advice and guidance as needed.
• Preferred counseling experience in perinatal mood disorders, women's health issues, and specific knowledge/counseling experience with youth and adult mental health disorders.
• Preferred counseling experience with children and adolescent populations with specific knowledge of childhood mental disorders or counseling experience with adult populations with specific knowledge of adult mental disorders.
• Preferred counseling experience with adolescent and adult populations with specific knowledge of assessment and intervention for trauma-related disorders.
• Bilingual skills preferred.
• Knowledge of maternal and women's health issues, particularly perinatal mood disorders, Depression, Anxiety, domestic abuse issues, and how mental health affects women throughout the reproductive years.
• Knowledge of childhood/adolescent depression, ADHD, anxiety, substance abuse, trauma, and developmental challenges or knowledge of adult mood disorders, anxiety disorders, substance use/abuse as well as other adult psychiatric disorders.
• Some understanding of Behavioral Health integration within Primary Care settings.
• Must be EMDR (Eye Movement Desensitization and Reprocessing) trained or certified.
• Knowledge of evidence-based screening, assessment, and intervention for trauma-related disorders.
• Some understanding of Behavioral Health integration with Ambulatory settings.
• Spanish proficiency is preferred.

Skills

• Mental health counseling principles and techniques
• Effective communication (oral and written)
• Report writing
• Documentation of treatment information
• Interpersonal skills
• Emotional intelligence
• Patient-centered/patient-valued behaviors
• Bilingual skills
• Knowledge of maternal and women's health issues
• Knowledge of perinatal mood disorders
• Knowledge of Depression and Anxiety
• Knowledge of domestic abuse issues
• Knowledge of childhood/adolescent depression, ADHD, anxiety, substance abuse, trauma, and developmental challenges
• Knowledge of adult mood disorders, anxiety disorders, substance use/abuse, and other adult psychiatric disorders
• Understanding of Behavioral Health integration within Primary Care settings
• EMDR (Eye Movement Desensitization and Reprocessing) trained or certified
• Knowledge of evidence-based screening, assessment, and intervention for trauma-related disorders
• Understanding of Behavioral Health integration with Ambulatory settings
• Spanish proficiency

Experience Level

• Two (2) years counseling experience

Education Level

• Master's degree in Social Work or Counseling

About the Company

• Parkland's clients