Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
The Visitor Engagement Assistant is a seasonal, part-time role serving as a primary point of contact for visitors at The Contemporary Austin's Jones Center and Laguna Gloria locations. This position supports daily operations, visitor services, and membership solicitation.
Responsibilities
- Support general operations for admitting public visitors, including opening/closing facilities daily
- Greet museum visitors warmly, managing admission transactions and entry flow
- Provide information regarding the museum location’s history, exhibitions, and artwork on view
- Solicit museum memberships to support institutional funding
- Process store transactions and maintain a positive, engaging customer environment
- Answer and direct external phone inquiries
Requirements
- Commitment to creating a welcoming, inclusive, and accessible visitor experience
- Previous retail or customer service experience strongly preferred
- Familiarity and interest in contemporary art preferred
- Strong verbal and written communication skills
- Ability to work collaboratively and independently
- Comfortable learning and using ticketing, POS, and other software systems
- Strong attention to detail and organizational skills
- Flexible, dependable, and adaptable in a fast-paced environment
- Ability to work evenings, weekends, and special events as needed
- Must have reliable transportation to commute to both museum locations
- Ability to meet the physical demands of the role, including standing, walking, and lifting up to 20 pounds
Skills
- Verbal communication
- Written communication
- Customer service
- Retail
- Contemporary art familiarity
- Collaboration
- Independent work
- Software proficiency (ticketing, POS)
- Attention to detail
- Organizational skills
- Flexibility
- Dependability
- Adaptability
Location
- West Austin
Work Type
- Part-time
- Seasonal
Experience Level
- Entry level
About the Company
- The Contemporary Austin values a diverse, inclusive, and equitable workplace.
- The organization is currently pursuing a multi-year DEIA effort.
Equal Opportunity
- The Contemporary Austin values a diverse, inclusive, and equitable workplace and we seek to model these values in our hiring and engagement practices for all our artistic and educational programs.
- We welcome applications by BIPOC candidates as well as individuals who bring new perspectives in a host of ways.
- It is the policy of The Contemporary Austin not to discriminate against any person because of race, color, religion, national origin, sex, sexual orientation, gender identity, marital status, age, disability, or veteran status and to take action to ensure that those seeking to do business with the Contemporary are treated fairly.
- The Contemporary Austin aims to create a safe, welcoming working environment and doesn’t tolerate discrimination of any kind.