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About the Role
This position delivers prompt, friendly, courteous service to guests ensuring all orders are done accurately and in a timely manner. This position works shifts in our Cloud Bar rooftop pool bar.
Responsibilities
- Knowledge of fine dining service.
- Station set-up and breakdown/side-work.
- Put away storeroom supplies.
- Reset tables as needed.
- Perform any other duties as assigned by the restaurant manager.
- Serve properly mixed and proportioned drinks, in a timely manner, to guests and servers.
- Have excellent working knowledge of liquors, beers and wines.
- Upsell and suggestive sell of both food and beverage to guests.
- Requisition and restock bar with all essential products and equipment.
- Monitor environment in room (temperature, lighting, music, televisions).
- Observe and adhere to all liquor liability laws.
- Check identification of guests ensuring alcohol is served only to those patrons of legal drinking age.
- Monitor the intake of alcohol of guests, prohibiting sale of alcohol to those who are intoxicated.
- Communicate with guests and respond to feedback in a positive manner, resolving any service issues.
Requirements
- Excellent communication & guest service skills
- Must have a strong attention to detail.
- Available to work a flexible shift, including weekends and holidays.
- Must have or be able to obtain Food Handlers and TABC certification.
- Perform any and all other duties assigned and/or required by management.
- Must be able to lift, pull, push 50lbs+.
- Must be able to walk, stand up to 10+ hours shift.
- Working Conditions: exposure to weather conditions, hazardous chemicals, and exposure to all food and beverage options.
Skills
- Fine dining service
- Liquor knowledge
- Beer knowledge
- Wine knowledge
- Upselling
- Suggestive selling
- Guest service
Location
- Downtown Austin
Work Type
- Part Time
Benefits
- Free Downtown Parking in our Underground Garage
- Associate Cafeteria with Daily Complementary Hot Meals
- Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability.
- 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
- Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
- Tuition Reimbursement
- Adoption Services Aid
- Pet Insurance
- Legal Services
- Paid Time Off
- Friends & Family Discounts
- Discounted E-Cornell Courses
- Leadership Development Programs
- Diversity & Inclusion Programs
- Omni Support Center Internal Reward Program
- Work/Life Balance
About the Company
- Omni Austin Hotel Downtown blends Texas charm with modern luxury, offering both guests and associates a one-of-a-kind experience that captures the true spirit of downtown Austin.
- Omni associates thrive in a dynamic and upbeat environment, supported by comprehensive training, mentorship, and opportunities for career growth.
- We foster a culture built on respect, gratitude, and empowerment — one that encourages our team members to learn, grow, and advance within the company.
- Working at the Omni Austin Hotel Downtown means being part of a brand recognized for exceptional service and genuine hospitality.
- Join a team that celebrates hospitality, heart, and the unmistakable energy of Austin — where every day brings something new.
Equal Opportunity
- Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
- Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.