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About the Role

Omni Hotels & Resorts is seeking a Server Assistant for the beautiful new Barton Creek Resort & Spa in Austin, Texas. This role is crucial in maintaining high standards of service and guest satisfaction within Bob's Steak & Chop House.

Responsibilities

• Maintain high standards of personal appearance and grooming, including proper attire/uniform and name tag.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Wipe down all service trays with fresh sanitizer water daily.
• Bus tables.
• Stock supplies and maintain full ice supply for side stations.
• Put away product delivery items.
• Transport prepared food from the kitchen to the floor in a timely manner.
• Ensure expo food items are covered and dated, and discard expired items.
• Set tables with clean, pressed linen, china, silver, and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during operating hours to meet business demands, such as refilling guest drinks.
• Remove any extra settings.
• Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, and glassware.
• Maintain full familiarity with menus and knowledge of beverage offerings.
• Always wear gloves when handling food.
• Cross-train among other positions within the restaurant.
• Maintain knowledge of the resort property.
• Attend department meetings and other required trainings.
• Perform any other duties as assigned by the restaurant manager.

Requirements

• Must have and maintain current Texas Food Handlers and TABC certifications.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Must be able to work in a fast-paced environment and multitask.
• Must be able to work flexible shifts, including nights, weekends, and holidays.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Skills

• Customer service
• Communication
• Multitasking
• Menu knowledge
• Beverage knowledge
• Food handling
• Teamwork

Location

• Barton Creek Resort & Spa, Austin, Texas

Work Type

• Full-time
• Flexible shifts

Experience Level

• Entry-level

Education Level

• Texas Food Handlers certification
• TABC certification

About the Company

• Nestled in the scenic Texas Hill Country just minutes from downtown Austin, Omni Barton Creek Resort & Spa is a premier destination for luxury, leisure, and world-class hospitality.
• Our associates are the heart of our success — a dedicated, passionate team who bring to life the warmth, elegance, and service excellence that define the Omni brand.
• Joining our team means becoming part of a culture built on respect, gratitude, and empowerment.
• Here, every associate has the opportunity to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry’s most respected companies.
• From championship golf and award-winning dining to a rejuvenating spa and stunning natural surroundings, Omni Barton Creek offers an inspiring environment to work, learn, and thrive.
• Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

Equal Opportunity

• Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
• The EEO is the Law poster is available using the following link: EEOC is the Law Poster.
• Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
• If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.