Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Hilton Grand Vacations is hiring In-house Marketing Sales Professionals in New York City. The role involves promoting HGV, booking sales presentations for prospective owners and members, and providing customer and concierge services.
Responsibilities
- Respond to guests in a timely manner and represent HGV’s Cultural Values.
- Maintain a positive demeanor with everyone at all times.
- Develop professional relationships with hotel staff and adhere to protocol standards.
- Distribute approved promotional information and incentives to guests that meet tour site qualifications.
- Ensure paperwork is completed accurately and disposition is entered in the CRM tool for each customer contact and tour.
- Confirm appointments with guests to ensure tour shows for presentation.
- Review production reports and notify manager of any challenges.
- Follow gifting procedures to ensure costs are met monthly.
- Maintain established Minimum Performance Standard on a monthly basis.
- Provide information to Fulfilment Department to accurately assist with offering the guest the ability to be pre-gifted as a service prior to tour.
Requirements
- Minimum of 1-2 years of face-to-face experience in sales or F&B with a track record of success.
- Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications.
- Ability to work a flexible schedule, including weekends and holidays.
- Professional appearance and demeanor.
- Must be motivated and a self-starter.
- Detailed understanding of the local area.
- Ability to accept rejection in a proactive manner.
- Coachable, quick learner, and open to feedback.
- Excellent interpersonal and guest relations skills.
Skills
- Sales
- Customer Service
- Interpersonal Skills
- Guest Relations
Location
- New York City
Work Type
- Full-time
Experience Level
- 1-2 years
Salary/Compensations
- $90,000-$130,000
Benefits
- Medical
- Dental
- Vision
- 401(k) with Employer matching
- Employee Stock Purchase Program
- Paid Time Off (PTO)
- Go Hilton Team Member Travel Program
- Perks at Work Discount Program
About the Company
- Lead future and existing Club Members to their ultimate vacation lifestyle by joining our world-class Sales Team.
- With more than 300,000 Club Members, a remarkable global presence, and Front Line (Action Line) Sales Professionals, Hilton Grand Vacations welcomes you to be a part of the travel opportunities to suit nearly every vacation type and interest.
- Hilton Grand Vacations offers high-income potential for top-performing sales associates.
- Top Sales Executives have a passion for our vacation ownership program, a desire to help discerning travelers explore the world, and they are adept at explaining the benefits of the Hilton Grand Vacations experience to potential Club Members.
- Join a team where success is rewarded and growth is guaranteed.
Equal Opportunity
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.