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About the Role

The Business Analyst will support the innovation delivery life cycle within the DCI team by gathering and analyzing requirements, coordinating with product owners, and assisting in the planning and execution of development strategies.

Responsibilities

• Assist in representing the DCI team during cross-department innovation delivery meetings and initiatives.
• Gather and document business requirements, translating them into clear, actionable tasks for the development team.
• Support UAT by preparing test scenarios, coordinating testing efforts, and ensuring feedback loops are established with system users.
• Identify process improvements and efficiency gains within system workflows, working with system users to gather feedback for continuous development.
• Liaise with internal and external clients, ensuring clear communication regarding system updates, new features, and any testing efforts.
• Assist with reconciling monthly reports sent out to clients.
• Support the maintenance of DCI Atlassian spaces by keeping documentation, guides, and training resources pertaining to GTS systems updated and organized.
• Adhere to policies and procedures pertaining to the protection of confidential data, particularly sensitive client information.

Requirements

• Bachelor’s degree
• 2 – 4 years’ experience in business analysis, operations or project management, ideally within financial services or related areas
• Proven ability to organize, prioritize and manage deadlines
• Proven ability to work both independently and within a team
• Proven versatility in understanding different markets and their system needs
• Outstanding attention to detail with excellent analytical skills
• Desire to innovate and improve upon processes
• Strong verbal and written communication skills
• Advanced Proficiency in Microsoft Office suite, particularly Excel
• Ability to maintain professionalism with colleagues and clients
• Commitment to providing the highest level of service for client satisfaction
• Requires sitting for extended periods of time and the ability to speak and hear.
• Specific vision abilities include close vision for data entry.

Skills

• Microsoft Office suite
• Excel

Location

• Corporate Office - New York, NY 10004

Work Type

• HYBRID

Experience Level

• Experienced

Education Level

• Bachelor’s degree

Salary/Compensations

• $90,000.00 - $110,000.00 Salary/year

About the Company

• GlobeTax is an Equal Employment Opportunity Employer.

Equal Opportunity

• GlobeTax is an Equal Employment Opportunity Employer.