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About the Role

Help keep our parking operations running smoothly. As a Compliance Agent, you'll play an important role in ensuring our parking facilities remain safe, organized, and accessible for everyone. Through a combination of customer service, field monitoring, and operational awareness, you'll help maintain a positive parking experience while supporting compliance with posted parking regulations.

Responsibilities

• Monitor parking facilities, streets, garages, and surface lots to ensure compliance with posted parking rules
• Issue parking invoices and accurately document vehicle and parking activity using handheld technology
• Assist guests by answering questions and providing directions, parking information, and general support
• Conduct routine property inspections to identify maintenance needs, safety concerns, vandalism, or equipment issues
• Report unauthorized parking, operational concerns, hazards, and unusual activity
• Help ensure parking equipment, signage, and pay stations remain visible and in good condition
• Support special events, peak traffic periods, and other operational needs as assigned
• Promote a safe and welcoming environment for guests and team members

Requirements

• Must be 21 years of age or older at time of hire
• Valid driver’s license with a clean driving record
• Comfortable using handheld devices and basic technology (training provided)
• Ability to understand and apply parking regulations
• Ability to work outdoors in all weather conditions
• Ability to walk and/or stand for extended periods
• Ability to bend, lift, push, or pull up to 100 lbs throughout a shift
• Ability to work in and around moving vehicles and active traffic areas
• Must pass required drug screening and criminal background check

Skills

• Strong judgment
• Ability to work independently with minimal supervision
• Comfort using handheld devices and basic technology
• Commitment to safety
• Maintaining high operational standards
• Knowledge of local geography
• Familiarity with traffic hazards and safety precautions
• Previous parking, compliance, hospitality, or customer service experience

Location

• Jamestown, NY

Work Type

• Full Time
• Standard Business Hours

Education Level

• None/Not Specified

Salary/Compensations

• $16.00 - $16.00 Hourly

About the Company

• We're more than a parking company. We're a team committed to innovation, service, and creating exceptional experiences for our customers and communities. Every day, our team helps deliver on our promise of creating great places to park.