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About the Role

The Service Engineer provides technical engineering support for the maintenance of Horizon Air’s aircraft, focusing on specialty areas or specific ATA chapters. This role contributes to establishing process improvements for preventative aircraft maintenance procedures and reliability to support operational performance goals in safety, cost reduction, and fleet maintenance. It requires a strong commitment to safety and compliance in a fast-paced environment.

Responsibilities

Develop repair, alteration, and maintenance specifications and provide engineering assistance.
Prepare and issue Engineering Orders (EO), Fleet Campaign Directives (FCD), and Engineering Authorizations (EA).
Provide input into preventative maintenance procedures and reliability improvements.
Offer technical expertise to Maintenance Control and technicians for AOG or problematic aircraft.
Analyze aircraft in-service difficulties to provide engineering assistance.
Review OEM and regulatory documents and recommend implementation.
Monitor out-of-service aircraft, delay reports, watch items, and MELs for corrective actions.
Make recommendations for ATA chapters to subject matter experts.
Become familiar with part interchangeability and configuration.
Become familiar with relevant FAA 14 CFR regulations.
Analyze data to develop project plans for fleet reliability initiatives, including business case proposals.
Liaise with Inflight, Flight Ops, Planning, Materials, and Maintenance departments to accomplish project plans.
Develop presentations for the monthly Reliability Review Board.
Validate project plans on-site with maintenance technicians.
Assume full ownership of assigned project plans.
Research and analyze technical data and modify existing company technical data.
Review monthly reliability reports for long-term trends and develop corrective action plans.
Collaborate with other airline departments when engineering action is requested.
Serve as owner and subject matter expert for assigned ATA chapters.
Mentor newer employees.
Consider strategic connections between assigned areas and other related elements.
May be assigned as an owner to supplemental programs, working with regulatory authorities and industry working groups.
Serve as a company representative at industry activities and steering committees.

Requirements

Bachelor’s degree in aerospace, mechanical engineering, or related engineering discipline, OR two years of engineering or related experience, OR four years of aircraft maintenance experience.
Uncompromising commitment to safety and compliance.
Ability to learn Horizon Air maintenance and project & change management systems.
Strong analytical and complex problem-solving ability.
Ability to meet assigned project deadlines with self-directed decision-making confidence.
Excellent communication (verbal, written, listening), presentation, and interpersonal skills.
Ability to produce clear and concise documentation.
Detail-oriented and highly organized.
Ability to multi-task and work independently with limited guidance in a fast-paced environment.
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
Team player with demonstrated internal customer service skills.
Valid passport and ability to travel as needed.
High school diploma or equivalent.
Minimum age of 18.
Authorized to work in the U.S.
2 years of aviation engineering experience or relevant engineering experience; or 4 years of aircraft maintenance experience (for Intermediate level).
4 years of aviation engineering experience or relevant engineering experience; or 8 years of aircraft maintenance experience (for Advanced level).
Knowledge of Federal Aviation Administration (FAA) regulations, operating policies, and procedures.
Working knowledge of Aviation safety standards and safe operating practices, Code of Federal Regulations (CFRs), and relevant maintenance and airworthiness requirements.
Prior airline or aircraft manufacturer experience.
Trax experience.
Must obtain and maintain a SIDA badge.

Skills

Aerospace engineering
Mechanical engineering
Aircraft maintenance
Engineering systems
Project management
Change management
Analytical skills
Problem-solving
Communication skills
Presentation skills
Interpersonal skills
Documentation
Organization
Multi-tasking
Independent work
Microsoft Office Suite
Customer service
FAA regulations
Aviation safety
CFRs
Maintenance requirements
Airworthiness requirements
Trax software

Location

Portland, OR - OPS Building

Work Type

Full-Time
Regular

Experience Level

Entry level
Associate Service Engineer
Intermediate level
Service Engineer
Advanced level
Senior Service Engineer

Education Level

Bachelor’s degree in aerospace, mechanical engineering or related engineering discipline
High school diploma or equivalent

Salary/Compensations

$59,650-$136,450 / year

Benefits

Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Annual bonus plans
Generous holiday and paid time off

About the Company

Horizon Air's M&E team has earned the FAA’s prestigious Diamond Award for almost 20 consecutive years.
The team's Ready, SAFE, Go; mindset prioritizes safety in all operations.

Equal Opportunity

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
Prohibits discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Has established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).
All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status.
Recruit, hire, train and promote qualified persons in all job titles, without regard to protected categories.
Ensure that employment decisions are based only on valid job requirements.
Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in protected activities related to equal opportunity.