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About the Role

Allied Consultants, Inc. is seeking an experienced Business System Analyst to be a key resource on a technical services team. This role involves performing senior-level business/systems analysis, coordinating requirements gathering, and improving business processes using best practices.

Responsibilities

• Performs senior-level business/systems analysis work.
• Coordinates gathering, development, and documentation of user requirements.
• Reviews, assesses, and improves business processes.
• Uses best practices in business analysis and process modeling.
• Applies analytical skills to various business and technical processes.
• Works under the direction of the Business Analyst Team Manager.
• Identifies opportunities for improving business processes for efficiency and effectiveness.
• Assists in business case vetting and preparation of proposals for information management efforts.
• Coordinates the analysis of program policies and procedures to determine their effect on automated systems and system functional areas.
• Focuses on business value to develop ideas, including awareness of industry trends, risk assessments, business continuity, and business capability requirements.
• Coordinates and/or analyzes user requirements, procedures, and problems to automate or improve existing systems.
• Coordinates and/or analyzes computer system capabilities, workflow, and scheduling limitations.
• Coordinates the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review.
• Monitors system integration and user acceptance testing prior to implementation.
• Coordinates with outside vendors and contractors to complete projects and service requests.
• Defines, may assign, and evaluates the work of outside vendors and contractors.
• Identifies potential project risks and difficulties, and designs strategies to mitigate or avoid them.
• Reviews complex project deliverables such as design documentation, test plans, and risk assessment plans.
• Provides comments and suggestions to document owners.
• Leads and coordinates process change requests.
• Manages a project’s scope, acceptance, installation, and deployment.
• Correlates business value and priorities to planning activities and goal setting.
• Develops training curriculum and conducts formal system training.
• Attends all meetings, meets delivery deadlines, and is available during client office hours.
• Logs in and remains on agency Jabber during work hours.
• Attends remote meetings with camera on unless prior arranged for camera off.
• Coordinates leave and vacations with client lead.
• Dresses appropriately for a business/business casual environment.
• Communicates respectfully and works harmoniously with all co-workers, customers, and vendors.
• Provides exceptional customer service.
• Is flexible, able to work under pressure, able to adapt to change, and able to work on multiple problems and tasks.
• Takes initiative to prevent and solve problems.

Requirements

• Graduation from an accredited four-year college or university with major course work in management information systems or business administration.
• 4 years of experience planning, eliciting, analyzing, and managing business requirements and monitoring throughout the software development life cycle (SDLC) including regression testing.
• 4 years of experience leading simple and complex business process reengineering and transformation efforts that deliver efficiency improvements in quality and customer experience.
• 4 years of experience performing a business relationship manager (liaison) role between functional and technical teams.
• 4 years of experience leading project teams and/or operational and strategic organizational efforts that involved managing changes and stakeholder relationships, tracking and communicating performance, ensuring resource availability and allocation, coordinating third parties/vendors and delegating tasks.
• 4 years of experience with projects addressing data management, data quality, data warehousing, data modeling, data migration and integration.
• 4 years of experience with projects addressing secure file transfers.
• 4 years of experience with projects addressing enterprise system analysis.
• 4 years of experience with projects addressing enterprise architecture.
• 4 years of experience with projects addressing information security principles.
• 4 years of experience working in a scrum master role or in an agile scrum environment.
• 4 years of experience with a variety of system implementations and enhancements supporting business areas that may include building operations, finance, benefits processing, procurement, contract management, legal, audit, human resources, or communications.
• 4 years of experience in a wide range of business environments including business consulting.
• 4 years of experience managing and implementing IT Service Management processes, procedures, and software applications based on ITIL principles to improve delivery of IT services.
• 4 years of experience managing and implementing Centralized Accounting and Payroll/Personnel System CAPPS integrations working with internal stakeholders and CPA staff focusing on financial systems.
• 4 years of technical expertise and experience in business systems analysis, system configuration, information security, and internal control frameworks.
• 4 years of technical expertise and experience with reporting databases, database design development, data modeling, mapping.
• 4 years of technical expertise and experience creating comprehensive system-level documentation, system implementation standards, and training materials for users with varied levels of technical understanding.
• 4 years of experience with MS Azure DevOps for requirements management, and project implementation.
• 4 years of experience with project management software.

Skills

• Business System Analysis
• Requirements Gathering
• Business Process Improvement
• Process Modeling
• Analytical Skills
• Business Value Development
• Industry Trend Awareness
• Risk Assessment
• Business Continuity
• Business Capability Requirements
• User Requirements Analysis
• Computer System Capabilities Analysis
• Workflow Analysis
• Scheduling Limitations Analysis
• Service Request Life Cycle Coordination
• System Integration Testing
• User Acceptance Testing
• Vendor Coordination
• Project Risk Identification
• Project Risk Mitigation Strategies
• Deliverable Review
• Process Change Request Leadership
• Project Scope Management
• Project Acceptance Management
• Project Installation Management
• Project Deployment Management
• Planning Activities
• Goal Setting
• Training Curriculum Development
• System Training
• Troubleshooting Complex Issues
• Systems and Procedures Analysis
• Standards and Procedures Writing/Revision
• Multiple Project Handling
• Effective Communication (Written and Verbal)
• Communication at All Management Levels
• Communication with Technical and Non-Technical Personnel
• Understanding of Business Processes and Dependencies
• Business Analysis Procedures
• Business Process Modeling and Design
• Requirements and Process Modeling Tools
• Meeting Facilitation
• Cooperation of Others
• Customer Service
• Professional Image and Demeanor
• Agile Scrum Environment
• IT Service Management (ITIL)
• MS Azure DevOps
• Project Management Software

Location

• Austin
• Hybrid

Work Type

• Hybrid

Experience Level

• Senior-level
• 4 years

Education Level

• Bachelor's degree in Management Information Systems or Business Administration
• Masters of Business of Administration (MBA)
• CCBA
• CBAP
• CSM
• CSPO
• PMI-PBA
• PMP
• ITIL
• ICGB

Benefits

• Medical insurance (Allied shares a percentage of the cost)
• Life insurance
• Matching 401(k) plan
• Cafeteria plan

About the Company

• Allied Consultants, Inc. is an Austin-based firm which has for 34 years been a premier provider of technical and business professionals to clients in Texas.

Equal Opportunity

• Allied Consultants is an equal opportunities employer.