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About the Role

The Team Leader supports store leadership by delivering exceptional customer service, coaching team members, and managing assigned sales floor areas. This role involves being a top seller with ownership of specific merchandising displays and supporting omnichannel operations.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts, with flexible hours including nights, weekends, and overtime.
• Uphold and promote a safe and productive work environment.
• Deliver Legendary Service and reinforce Leading with Legendary behaviors.
• Use A+ Coaching routines to develop Team Members.
• Model selling behaviors as a top-selling Team Member.
• Train, coach, and follow up with Team Members during shifts.
• Own Power Panel execution, maintenance, replenishment, signing, and recovery.
• Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
• Own Endcap execution, maintenance, signing, and recovery.
• Own full weekly Clothing Department recovery.
• Support BOPIS/OMNI execution, including picking, staging, and customer handoff.
• Lead assigned Team Members during shifts, including task delegation and service expectations.
• Support front-end, sales-floor, recovery, and customer engagement routines.
• Operate cash register/computer, forklift, and other equipment.
• Assist customers with loading purchases.
• Complete all documentation accurately and timely.
• Obtain necessary licenses or certifications.
• Perform other duties as assigned.

Requirements

• Must be at least 18 years of age.
• Possess a valid driver's license.
• Ability to read, write, and count accurately.
• Ability to perform and execute principle responsibilities of Team Members.
• Ability to work outdoors in adverse weather conditions.
• Ability to move and transfer merchandise weighing up to 50 pounds.
• Ability to push and pull merchandise up to 2,000 pounds with material handling equipment.
• Ability to occasionally lift or reach merchandise overhead.
• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Ability to move throughout the store for an entire shift.
• Ability to safely access all areas of the store.
• Ability to operate and use all equipment necessary to run a store.
• Ability to constantly operate store equipment such as computer and cash register.
• Ability to utilize strong written and verbal communication skills.
• Ability to process information/merchandise through the point-of-sale system.
• Ability to handle and be in contact with birds/poultry.
• Ability to successfully complete training and certification to dispense propane (if applicable).
• Ability to successfully complete all required training.
• Ability to travel as required.
• Ability to drive or operate a vehicle for business needs.
• This position is non-sedentary.

Skills

• Retail experience
• Farming knowledge
• Ranching knowledge
• Pet knowledge
• Equine knowledge
• Welding knowledge
• Supervisory experience
• Basic computer skills
• Strong interpersonal skills
• Ability to resolve issues ethically and with minimal conflict

Location

• Store

Work Type

• Full-time
• Part-time

Experience Level

• Supervisory experience preferred

Education Level

• High school diploma or equivalent preferred, but not required.

Benefits

• Company-paid life insurance
• Company-paid disability insurance
• Paid parental leave
• Tuition reimbursement
• Family planning resources (adoption and surrogacy assistance)

About the Company

• At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success.
• We strive to support our Team Members with a comprehensive and accessible total reward package.
• We offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.