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About the Role

The Systems Administrator Sr - Workload Automation will work in a team environment responsible for providing 24x7 support with specialized problem-solving skills. They will analyze business plans, research, certify, test, and implement moderate to highly complex technology and business-related initiatives. This role plays a major part in the administration and deployment of most Fidelity technology projects.

Responsibilities

Represent the department in cross-department projects and offer consulting services.
Provide updates and status reports to management.
Analyze information and articulate recommendations.
Research new ideas and technology innovation solutions.
Support the production and disaster recovery environment.
Provide leadership for standardization and second-level problem determination and analysis.
Provide leadership to staff and create support documentation.
Implement procedures to ensure infrastructure resiliency.
Respond to alerts outside of business hours and provide updates.
Liaison with internal and external partners to resolve problems.
Monitor systems and applications daily to ensure service SLAs are met.
Provide reports on project progress and recommend solutions to complex issues.
Prepare and update documentation on the supported environment.
Ensure project deliverables, targets, and dates are met.
Influence best practice and standards.
Prioritize and address issues and update the manager.
Ensure supported infrastructure, hardware, software, and components are in good working order.
Ensure the supported environment is secure, resilient, and recoverable.
Review service level agreements and adjust as business needs dictate.
Develop innovations or improvements to current methods, procedures, and policies.
Take prompt action in addressing problems to minimize system outages and business impact.
Ensure copyright laws are adhered to and software licensing is tracked.
Ensure supported infrastructure is properly documented and design changes are reflected in documentation.

Requirements

Strong knowledge of Control-M administration, maintenance, and support.
Experience with managed file transfer solutions.
Strong scripting skills.
Excellent knowledge of computer operations methodology and standards.
Excellent knowledge of distributed operating systems, database technology, backup and recovery solutions, and disaster recovery procedures.
Effective communication and project management skills.
Ability to learn and implement emerging technology.
Ability to analyze business requirements and provide solutions.
Ability to manage and prioritize multiple competing initiatives efficiently and effectively.
Strong mentoring and coaching skillset.
Vendor management experience.
Bachelor's Degree with a minimum of 3-5 years’ experience in technology including workload automation.
3+ years’ experience in administration of automation technology.
3+ years’ experience in batch management administration.
University Degree, preferably in Computer Science, Engineering, Information Systems, or equivalent work experience.

Skills

Control-M administration
Managed file transfer solutions
Scripting
Computer operations methodology
Distributed operating systems
Database technology
Backup and recovery solutions
Disaster recovery procedures
Communication
Project management
Mentoring
Coaching
Vendor management
Workload automation
Batch management administration

Location

Remote (Canada)

Work Type

Remote
Full-time

Experience Level

Senior
3-5 years experience in technology including workload automation
3+ years experience in administration of automation technology
3+ years experience in batch management administration

Education Level

Bachelor's Degree
University Degree (preferably in Computer Science, Engineering, Information Systems, or equivalent work experience)

Salary/Compensations

$105,000 to $140,000

Benefits

RRSP Contribution (after 6 months of employment, no employee matching required)

About the Company

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.
We offer individuals and institutions a range of trusted investment portfolios and services.
As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day.
You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Equal Opportunity

Fidelity Canada is an equal opportunity employer.
Fidelity Canada is committed to fostering a diverse and inclusive workplace.
We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.
Accommodations are available on request for candidates taking part in the selection process.