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About the Role

The Health Communications Manager will lead the communication strategy to increase awareness of UChicago Student Wellness and help students understand, navigate, and access the health and wellness resources they need to thrive while on campus. This role translates complex clinical and administrative information into clear, actionable content that reduces barriers to care and enhances the student experience across all digital and in-person touchpoints.

Responsibilities

Draft and review all Student Wellness communications to ensure they meet standards and are accessible to a diverse campus population.
Improve care wayfinding to enhance navigation pathways and increase students’ understanding of Student Wellness services and processes.
Simplify complex healthcare requirements into user-friendly digital and print resources.
Lead the strategy for Student Wellness digital platforms, ensuring consistency in messaging, timely updates, and user-focused navigation.
Review website and portal analytics to identify pain points and apply data-backed updates to enhance online information and booking processes.
Lead marketing for campus-wide health surveys and public health campaigns, and medical and mental health education initiatives.
Coordinate the rapid dissemination of critical health and safety information regarding emerging health concerns across all channels.
Assist the Leadership Team in preparing high-level presentations, institutional announcements, and strategic reports.
Partner with University Central Communications and the CSL Communications Manager to align messaging and handle media or parental inquiries.
Develop strategic content for student orientation, focusing on accessing care, managing health requirements, and navigating wellness assets.
Ensure all communications adhere to University branding and accessibility standards, while optimizing creativity and design assets for maximum audience engagement.
Supervise Student Social Media Coordinators.
Plan, develop, and disseminate information designed to keep the public informed of the organization's programs, accomplishments, or point of view.
Accomplish assigned duties through written communications, visual/graphic media, or speeches and personal contact.

Requirements

Minimum college or university degree in a related field.
2-5 years of work experience in a related job discipline.
Master’s degree in Public Health, Communication, or other related field (preferred).
3–5 years in health communications, digital communication strategy, or patient education (preferred).
Proven experience translating technical or medical information into plain language (preferred).
Experience in a healthcare/clinical setting or in higher education administration (preferred).
Experience with design thinking, UX principles, or inclusive design for diverse populations (preferred).
Proficiency in Adobe Creative Suite, Canva, and professional social media management (preferred).
Ability to interpret health survey data and web analytics to pivot communication strategies (preferred).
Exceptional written and interpersonal skills.
Ability to handle sensitive health information with strict confidentiality and sound judgment.
Demonstrated experience with cultural sensitivity and creating inclusive communications for diverse populations (preferred).

Skills

Health Literacy
Clinical Navigation
Plain Language Communication
Care Wayfinding
Insurance & Compliance Literacy
Digital Strategy
Ecosystem Management
Digital Management
UX-Driven Analytics
Campaign Integration
Crisis Response
Institutional Alignment
Outreach
Strategic Leadership Support
Cross-Campus Collaboration
Orientation Strategy
Brand & Quality Control
Leadership
Supervision
Written Communications
Visual/Graphic Media
Web Site Development and Maintenance
Speeches
Personal Contact
Adobe Creative Suite
Canva
Social Media Management
Data Interpretation
Interpersonal Skills
Confidentiality
Judgment
Cultural Sensitivity
Inclusive Communications

Location

Onsite at the Student Wellness Center
Some flexibility to work remotely

Work Type

Onsite
Remote
Full-time

Experience Level

2-5 years
3-5 years

Education Level

College or university degree in related field
Master’s degree, Public Health, Communication, or other related field

Salary/Compensations

$70,000.00 - $80,000.00

Benefits

Health benefits
Retirement benefits
Paid time off

About the Company

As part of Campus and Student Life at the University of Chicago, UChicago Student Wellness integrates multiple services related to student health and well-being.
UChicago Student Wellness provides medical, mental health, and health promotion services to students on the University of Chicago campus.
UChicago Student Wellness aims to be the primary resource for exceptional, compassionate, inclusive, and integrated care - shaping a campus culture of well-being, belonging, and growth.

Equal Opportunity

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law.
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.