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About the Role

We are seeking a Senior Experience Design star, a known leader with incredible design knowledge and successful projects. You will elevate the product through your design execution and aesthetic choices, thrive in a fast-paced environment, and mentor junior designers. You inspire confidence in clients and are brought in for challenging projects to guide and support other designers. You are inspired by innovative web and mobile design, follow the latest trends, and are an organized project team player capable of structuring amorphous processes and leading team deliverables.

Responsibilities

Offer counsel to clients on a consistent basis and are often seen as a part of “their” team
Comfortable leading and providing structure to potentially amorphous or evolving processes
Lead and contribute to the team’s deliverables, responsibilities and schedule while maintaining the integrity of design process
Champion your perspective while successfully collaborating with other points of view
Comfortable working as a solo-designer, team member, or team lead
Collaborate effectively with remote and onsite team members, including designers, researchers, project/product managers, QA, developers, and technical architects
Apply a Human Centered Design approach in solving user needs with deep customer empathy
Apply design thinking to create world-class digital experiences across multiple platforms and channels, by bringing together user needs, business goals and technical realities
Translate concepts into designs that illustrate simplicity despite system complexity
Create instant tangibility for the team and the client through storytelling and rapid prototyping methods, ranging from paper sketching to digital prototyping
Explain and sell design decisions to clients and stakeholders
Work directly with customers, peers and creative leads to design end-to-end experiences using participatory and iterative design techniques including observational studies, customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behavior and verify design concepts
Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually
Work closely with development teams to ensure that design specifications are implemented
Participate in and contribute to Project Debriefs, project templates and design POV’s
Contribute wireframes, user flows, interaction prototypes, user personas, customer journeys, site maps, and other design specification materials
Conduct heuristic and functional reviews of other digital experiences
Mentor other novice design practitioners

Requirements

4+ years’ experience in digital design
At least 1 year of team leadership experience
Comfortable designing within iOS and Android native, Web Responsive, and additional platform guidelines using Figma (primary), Adobe XD, the Creative Suite, and other design tools
Experience designing and implementing Accessible solutions (WCAG 2.1 or 2.2 AA)

Skills

Graphic and Visual Design skills
Consulting experience delivering and supporting business development

Location

British Columbia
Ontario
New Brunswick

Work Type

Full-time
Remote
Onsite

Experience Level

Senior
Team Leadership

Education Level

High school diploma or GED

Salary/Compensations

$43.68 to $67.72 per hour

Benefits

Information on benefits is here.

About the Company

Accenture Song—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences.
Design & Digital Products - a part of Accenture Song - creates value for our clients, their employees, and their customers. We conceptualize, design and build experiences and services that change the way people work and live. Our team is made up of 300+ employees across the US and Canada. With expertise in service design, experience/product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring any service or product to reality.
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Opportunity

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.