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About the Role

The Onboarding Sr Associate plays a key role in the Development & Performance team at Crowe by creating a seamless and impactful onboarding experience for new employees. This role advances both established onboarding programs and evolving growth initiatives. This individual continuously enhances onboarding processes, delivers exceptional live experiences, and contributes to scalable onboarding solutions that support evolving business needs.

Responsibilities

Facilitate engaging and impactful firmwide virtual onboarding for new hires every week
Design, coordinate, and deliver onboarding experiences for diverse hire types, including unique organizational integration initiatives
Partner with cross-functional stakeholders to improve onboarding processes, enhancing consistency, scalability, and the new hire experience
Exercise sound judgment to resolve onboarding issues, anticipate needs, and elevate complex matters as appropriate
Maintain and enhance onboarding resources and collateral to ensure accuracy, relevance, and consistency
Coordinate onboarding communications to deliver a seamless new hire experience
Serve as a primary point of contact for onboarding inquiries, providing guidance, resolving issues, and escalating complex matters as needed
Develop and distribute the New Hire Newsletter to engage and inform new employees
Manage the onboarding welcome program, including vendor coordination and billing
Develop a thorough knowledge of Crowe’s core business operations and communicate these key points clearly and effectively to new hires

Requirements

Bachelor’s degree required
Experience in a professional services firm preferred
Professionalism: requires diplomacy, confidentiality, and confidence in dealing with sensitive information
Ability to facilitate complex content with confidence while maintaining a high level of energy, engagement, and professionalism
Highly effective and polished verbal and written communication skills
Demonstrated ability to build collaborative relationships and partner effectively with stakeholders
Project management skills with the ability to coordinate multiple initiatives, manage competing priorities, and meet deadlines
Ability to perform multiple tasks, meet critical deadlines, work both collaboratively and independently, and deliver with accuracy and quality
Experienced and skilled in Microsoft Office Suite, particularly Teams, SharePoint and Excel, with ability to learn and easily adapt to new technology
Excellent analytical and problem-solving skills with strong attention to detail
Strong organizational, time management and logical thinking skills
Ability to work in a fast-paced, agile, and flexible environment with ability to demonstrate openness to new challenges, opportunities, continuous learning, and able to easily adapt to change
Uphold Crowe’s values of Care, Trust, Courage, and Stewardship
Act ethically and with integrity at all times
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire
Crowe is not sponsoring for work authorization at this time

Skills

Instructional design considered an asset
Microsoft Office Suite
Microsoft Teams
Microsoft SharePoint
Microsoft Excel

Location

Remote

Work Type

Full-time

Experience Level

Associate

Education Level

Bachelor's degree

Salary/Compensations

$67,700.00 - $133,900.00 per year

Benefits

Comprehensive total rewards package
Career Coach guidance

About the Company

Crowe is one of the largest public accounting, consulting and technology firms in the United States.
Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services.
Crowe is recognized by many organizations as one of the country's best places to work.
Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world.
The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Equal Opportunity

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.
Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.