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About the Role

The Patient Care Coordinator (PCC) acts as a resource and co-leader for the interprofessional disease site team(s) within the Princess Margaret Cancer Centre, ensuring efficient day-to-day operations and contributing to staff development.

Responsibilities

• Ensuring efficient day to day operations of clinical areas
• Ongoing continuous improvement and project management practices to strengthen clinic processes
• Performing financial/administrative responsibilities to ensure efficient and effective site operation
• Contributing to staff development by promoting and ensuring a supportive/collaborative learning environment
• Performing human resources responsibilities in collaboration with the nurse manager
• Liaising with members of the multi-disciplinary team to ensure high standards of quality and optimal management of patient care outcomes

Requirements

• Completion of BScN Baccalaureate in Nursing or Baccalaureate level education with Diploma in Nursing
• Basic Cardiac life Support (B.C.L.S.) program
• Three (3) years nursing experience, including experience as required by area of responsibility
• Experience working in a supervisory capacity
• Current certificate of competency (licensure) from the College of Nurses of Ontario
• Demonstrates membership within a professional nursing association and/or nursing interest groups related to practice
• Demonstrated strong leadership and motivational skills
• Demonstrates ability to work in a team environment and collaborates with others
• Demonstrated leadership abilities
• Excellent skills in recognizing, analyzing and resolving problems
• Excellent time management skills
• Excellent decision making and problem-solving skills
• Clinical and patient teaching skills
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines
• Exercise initiative and good judgement with the ability to multi-task
• Adapts to and implements change and facilitates its acceptance by others
• Maintains and protects patient confidentiality in accordance with UHN Confidentiality policy requirements
• Effective organizational, interpersonal, and communication skills
• Knowledge of applicable legislative, UHN and/or departmental policies
• Client service oriented, with the ability to effectively work with diversity
• Must have successfully completed probationary period, have a good employee record along with satisfactory attendance (for current UHN employees)
• Criminal Record Check may be required

Skills

• Project management
• Lean process improvement
• Leadership
• Motivational skills
• Teamwork
• Problem-solving
• Time management
• Decision making
• Clinical and patient teaching
• Organizational skills
• Interpersonal skills
• Communication skills

Location

• Princess Margaret Hospital

Work Type

• Permanent Full-Time

Experience Level

• Three (3) years nursing experience
• Experience working in a supervisory capacity

Education Level

• BScN Baccalaureate in Nursing or Baccalaureate level education with Diploma in Nursing
• Master’s degree in Nursing preferred

Salary/Compensations

• CAD 45.85 - CAD 57.31 - hourly

Benefits

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

About the Company

• UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital.
• With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre.
• As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.
• UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine.
• UHN is a research hospital affiliated with the University of Toronto.
• UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Equal Opportunity

• UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace.
• Requests for accommodation can be made at any stage of the recruitment process.
• Applicants need to make their requirements known.