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About the Role
We are seeking a dynamic and experienced Account Executive to drive new business growth in the Mid Market and Enterprise segment, leveraging expertise to foster and maintain key client relationships. This role is ideal for individuals passionate about consultative sales and eager to make a significant impact.
Responsibilities
- Champion Fin's product by driving its adoption and growth within the Mid-Market and Enterprise segment.
- Oversee the complete new business sales cycle for Mid-Market/Enterprise customers, from initial outbound to closing deals, utilising a consultative values based sales approach.
- Deliver accurate sales forecasts and provide clear visibility on revenue performance.
- Maintain comprehensive and up-to-date knowledge of our evolving products and sales processes.
- Develop and present customized product demonstrations to meet specific client needs.
- Engage in mentoring and development activities within the sales team.
- Represent the voice of the customer to internal stakeholders, including Marketing and Product teams.
Requirements
- Minimum of 5+ years of experience as an Account Executive.
- At least 3+ years of experience in SaaS.
- Proven success in meeting and exceeding sales quotas.
- Exceptional written and verbal communication skills.
- Strong ability to navigate and solve challenges in a fast-paced environment, handling both inbound and outbound opportunities across various industries and company sizes.
- Demonstrated ability to close net new business in a competitive landscape.
- Exhibits intellectual curiosity, ambition, and a continuous learning attitude.
Skills
- Sales Expertise
- SaaS Sales
- Sales Cycle Management
- Forecasting
- Reporting
- Product Knowledge
- Product Demonstrations
- Team Development
- Customer Advocacy
- Communication
- Problem Solving
- Closing Skills
- Growth Mindset
Location
- Remote
- Hybrid
Work Type
- Hybrid
Experience Level
- Mid Market
- Enterprise
Salary/Compensations
- Competitive salary and equity in a fast-growing start-up
Benefits
- Competitive salary and equity in a fast-growing start-up
- Catered lunch every weekday
- Fully stocked kitchen
- Regular compensation reviews
- Unlimited access to Claude Code and best-in-class AI tools
- Flexible paid time off policy
- Healthcare stipend towards private health insurance for you and your partner/spouse
- MacBooks are our standard, but Windows is available when needed
About the Company
- Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
- Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce.
- Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration.
- Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.
- Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support.
- Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.
Equal Opportunity
- Fin values diversity and is committed to a policy of Equal Employment Opportunity.
- Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.