Retail Floor Lead, Manhasset at Vuori, Inc | Manhasset, United States | Rezi

Retail Floor Lead, Manhasset at Vuori, Inc

Retail Floor Lead, Manhasset

Vuori, Inc · Manhasset, United States

3 days ago

Retail Floor Lead, Manhasset

Vuori, Inc · Manhasset, United States

4 days ago
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About the Role

Lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Encourage the team to maintain Vuori’s standards in retail sales and customer experiences. Supervise the retail floor, take initiative, delegate work, and act as a "go to" person. Assist in leadership duties under the direction of the Store Manager.

Responsibilities

  • Create an unforgettable customer experience.
  • Work with the sales team to ensure each customer receives the best experience possible.
  • Take ownership of the sales floor and sales team to ensure customer experience is the first priority.
  • Prepare fitting rooms, find sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit.
  • Forge lasting relationships with customers by engaging with them about product details, new product and replenishment, and invite them to upcoming events.
  • Be knowledgeable on what’s new and what’s selling well and share with both the customer and team.
  • Lead the team on the day-to-day operations of the store when the Store Manager or Assistant Store Manager is not present.
  • Motivate the sales team and achieve sales goals in a team-based commission environment.
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
  • Lead the team in the completion of projects while keeping the focus on customer experience.
  • Communicate inventory needs to support the business goal.
  • Work with the Retail Store Manager on daily maintenance, sales strategy, community, and team management to ensure the business runs smoothly and successfully.
  • Lead the team in daily maintenance of the store including restocking product, maintaining visual merchandising, and cleaning.
  • Utilize the utmost responsibility, attention to protocol, and safety standards in closing/opening the store daily.
  • Under the guidance of the Retail Store Manager, encourage employees to give 100%, adhere to punctuality, and fulfill role responsibilities at all times.

Requirements

  • Available morning and/or evening, work 8-hour shifts, 5 days/week, available at least 1 weekend day.
  • Must be a leader in punctuality and attendance, adhering to scheduled shifts.
  • Ability to develop relationships with customers and colleagues.
  • A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eager to develop new skills and responsive to feedback.

Skills

  • Product knowledge
  • Customer service
  • Sales
  • Leadership
  • Communication
  • Interpersonal skills
  • Organizational skills
  • Visual merchandising

Location

  • Retail Store

Work Type

  • Full-time

Experience Level

  • Leadership experience

Salary/Compensations

  • Base Pay Range: $20 - 23/hr
  • Team Commission: $3-5/hr
  • Total Target Pay Range: $23 - 28/hr

Benefits

  • Health Insurance
  • Paid Time Off
  • Employee Discount
  • 401(k)

About the Company

  • Vuori is re-defining athletic apparel, built to move and sweat in but designed with a casual aesthetic to transition into everyday life.
  • Inspiration is drawn from an active coastal California lifestyle, integrating fitness, creative expression, and life.
  • The high energy, fast-paced retail environment is reflected in the clothes.
  • The company aims to inspire others to take on all aspects of their lives with clarity, enthusiasm, and purpose, while having fun.
  • Vuori is proud to be an outlet for opportunity, personal growth, and success.

Equal Opportunity

  • All your information will be kept confidential according to EEO guidelines.