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About the Role
The Director of Business Operations owns cross-functional programs and drives process design and implementation across the company. This is a true operating role that will play a key part in how effectively Doodle Labs executes as it scales. In this role, you'll turn Doodle Labs into an AI-native organization, find where AI actually changes how the business works and make it happen. You'll launch and own cross-functional priorities end to end, working closely with Engineering, Sales, Marketing, and Operations leadership, bringing each department the tools and processes they need to accomplish their mission faster. You'll also own the operating cadence that gives leadership real visibility into how the business is running. This position reports to the Co-CEO and will help shape how the company operates day to day.
Responsibilities
- Identify where AI can create the most impact across the business, and drive adoption so it actually changes how teams work
- Own and standardize software stacks and platforms across teams
- Build and maintain the operating rhythm that keeps Engineering, Sales, Marketing, and Operations aligned
- Automate and optimize supply chain processes that keep mission-critical hardware shipping on schedule
- Design and implement new processes in partnership with Engineering and Operations
- Partner with leadership across departments to identify, scope, and execute high-priority cross-functional projects
- Own a quarterly initiative roadmap and deliver assigned programs that make Doodle Labs run better
Requirements
- Background in management consulting
- 5+ years of professional experience, including time spent owning complex initiatives independently
- Proven experience running complex, cross-functional programs independently, from scoping through execution, without a playbook
- Strong analytical and problem-solving skills, with the rigor to break down ambiguous problems into clear, actionable plans
- Comfortable building processes and systems from scratch, and driving adoption of them across teams that don't report to you
- Genuine enthusiasm for AI tools and automation as one of several levers for improving how the company runs
- Excellent communication skills, with the credibility to work directly with senior leadership and engineering/ops teams alike
- Experience in defense, hardware, or supply chain-heavy industries
- Experience working with Claude, other LLM platforms, or building internal automation and agents
- Familiarity with cross-team reporting systems and process design
Skills
- AI adoption
- Process design and implementation
- Supply chain improvements
- Operating cadence management
- AI-native organization transformation
- Software stack standardization
- AI-first operations (Claude, internal agents, automation)
- Cross-functional program management
- Analytical and problem-solving
- Process building and adoption
- Communication
- LLM platforms
- Internal automation and agents
- Cross-team reporting systems
Location
- Austin, TX
Work Type
- In-office
- Hybrid
Experience Level
- Director
Salary/Compensations
- Competitive base salary
- Individual and company performance bonuses
Benefits
- Medical, dental, and vision coverage
- One Medical
- Teladoc
- Talkspace
- Health Advocate
- Kindbody
- Sponsored gym memberships
- 401(k) with company contributions (US)
- Access to courses, certifications, and conferences
- Pre-tax commuter savings for transit and parking (US roles)
- Paid time off
- Federal and Bank holiday's observed
- Company-wide holiday shutdown from Christmas through New Year's
- Relocation Assistance
About the Company
- Doodle Labs builds the connectivity backbone of the autonomous systems revolution — resilient wireless mesh networks that let drones, robots, and unmanned platforms operate reliably in the world's most demanding environments.
- We sit at the intersection of defense, robotics, and next-generation autonomy, powering the machines that are changing how militaries, first responders, and industries operate in the field.
- Our core purpose is simple: connect anyone and anything, at any time, in any place.
- For over 25 years, our team has been at the forefront of mesh networking, partnering with leading defense programs, robotics manufacturers, and system integrators worldwide.
- The work here doesn't sit in a slide deck — it ends up in the field, in the hands of people for whom failure isn't an option.