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About the Role

Zurich Canada is seeking a Senior or Specialist Underwriter for its Accident & Health team in Toronto. This market-facing role will analyze and underwrite complex commercial insurance risks, drive portfolio growth, and expand business through broker and customer relationships. The position offers a unique opportunity to build knowledge and experience in a supportive environment.

Responsibilities

• Underwrite and analyze highly complex new and renewal business independently within delegated authority levels.
• Analyze existing client portfolios, claims data, and product performance to identify growth opportunities while balancing risk appetite and underwriting guidelines.
• Participate in sales team meetings and represent Zurich at industry events as needed.
• Conduct market and competitor research to understand industry trends and emerging risks, informing our go-to-market strategy.
• Build and maintain strong relationships with brokers, agents, and customers to drive business retention and acquisition.
• Document broker/client visits and account status in required systems within established time frames.
• Participate in underwriting and analyzing new and renewal business independently within delegated authority levels.
• Contribute to a collaborative and supportive team environment.
• Analyze existing client portfolios, claims data, and product performance to identify growth opportunities and enhance customer value.
• Collaborate closely with underwriting, claims, and product teams to deliver tailored, innovative solutions and outstanding client service.
• Support claims teams with coverage expertise and issue resolution.
• Business travel and extended hours during peak periods, as required.
• Maintain a valid driver’s license.

Requirements

• High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area.
• High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area.
• Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area.
• Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area.
• Knowledge of Microsoft Office.
• Experience working on time restraints for quotes on new and renewal business.
• Experience working in a team environment.
• Ability to develop and maintain strong business relationships.
• Demonstrated negotiation, problem-solving, and decision-making skills.

Skills

• Microsoft Office
• Group Benefits (A&H, Life, health) insurance products, underwriting philosophy, and regional regulations
• Verbal and written communication skills
• Negotiation
• Problem-solving
• Decision-making

Location

• Toronto

Work Type

• Hybrid

Experience Level

• Senior
• Specialist

Education Level

• High School Diploma or Equivalent
• Associate Degree
• Bachelors Degree

Salary/Compensations

• $100,000– $150,000

Benefits

• Comprehensive health/benefits plan with varying levels of coverage
• Minimum of four weeks of vacation per year
• Four personal days per year
• Access to a comprehensive range of training and development opportunities

About the Company

• Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets.
• Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years.
• With over 650 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets.
• Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow.
• Zurich North America has over 148 years of experience managing risk and supporting resilience.
• We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals.
• Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®.

Equal Opportunity

• Zurich is committed to pay equity.
• At Zurich Canada, we are committed to pay equity.
• We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB).
• We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work.
• Our DIEB initiatives are creating an environment where everyone feels welcome.
• We have a collaborative culture where diversity of thought is valued.
• We value your input and strive to give our employees the tools they need to make an impact.
• We care about our employees’ well-being.
• We care about our communities.
• We have won numerous awards for our workplace culture.
• We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award.
• As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging.
• As a global company, Zurich recognizes the diversity of our workforce as an asset.
• We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here.
• Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations.
• Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich.
• We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition.
• If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.
• For Zurich Canada's commitment to diversity and accessibility please click here.