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About the Role

Ensure the success of Emerging Account Managers by providing coaching, mentorship, and guidance to help them meet and exceed individual and team goals. Set performance expectations, monitor progress, enhance processes, and provide regular feedback to help the team improve skills and achieve targets.

Responsibilities

• Manage the day-to-day operations of the team.
• Create and implement processes to ensure team efficiency and goal achievement.
• Proactively remove obstacles and solve problems hindering team goals.
• Own people management tasks including hiring, onboarding, off-boarding, career development, and performance management.
• Identify training and skill development opportunities for direct reports.
• Provide consistent coaching through 1-1s, pipeline reviews, and customer calls.
• Ensure accurate forecasting and implement measures for pipeline reporting.
• Implement strategic processes and expand outbound sales programs to achieve revenue targets.
• Provide weekly reporting on team success, wins, challenges, and strategic initiatives.

Requirements

• 3+ years of experience leading Account Management teams.
• Experience recruiting, hiring, and developing talented and driven individuals.
• Passion for coaching, motivating, and mentoring others.
• Track record of success in sales leadership within a SaaS or B2B organization.
• Deep care for the success of reps, with skill in celebrating wins and progress.
• Analytical thinking ability to turn metrics into decisions.
• Ability to present data in an impactful way.
• Ability to identify and make recommendations for improvement in process, efficiency, and productivity.
• Experience in a fast-growth environment.
• Experience in sales in the CMMS industry or B2B SaaS startup is an asset.

Skills

• Coaching
• Mentorship
• Guidance
• Performance Management
• Process Improvement
• Forecasting
• Sales Strategy
• Data Analysis
• People Management
• Hiring
• Onboarding
• Career Development

Location

• Remote

Work Type

• Full-time

Experience Level

• Management
• Leadership

Salary/Compensations

• Competitive salary

Benefits

• Meaningful equity opportunities
• Healthcare coverage
• Dental coverage
• Vision coverage
• 401(k) / RRSP enrollment program
• Take what you need PTO

About the Company

• MaintainX is the world's leading AI-powered maintenance and asset management platform.
• Serves 14,000+ customers including Duracell, Shell, Cintas, and Brenntag.
• Raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing total funding to $254M.
• Named to the Forbes 2025 Cloud 100.
• Mission: to deliver one platform for maintenance, repair & operations teams to keep the physical world running.
• Believes the greatest asset in any organization is the people.
• Built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

Equal Opportunity

• MaintainX is committed to creating a diverse environment.
• All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.