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About the Role

The Global Integrated Talent Operations Lead will shape and run the operational engine behind Integrated Talent Solutions. This role connects strategy to execution across our operating model, global processes, technology roadmap, performance and change portfolio. This is a senior individual contributor role with no direct reports. Success will depend on your ability to lead through expertise, influence and disciplined execution. We are looking for a practical systems thinker who can simplify complexity, connect work that sits across different teams and turn ambitious ideas into changes that work in practice.

Responsibilities

Lead the ITS operating model
Translate the ITS strategy into a clear global operating model, with defined ownership, decision rights, interfaces and ways of working
Maintain an integrated roadmap of the major capabilities and changes landing across ITS, making dependencies, risks and impact visible
Lead priority cross-functional initiatives from problem definition through implementation, adoption and measurable results
Shape the future of global talent operations
Design and continuously improve end-to-end talent processes, removing unnecessary handoffs, duplication and recurring points of failure
Establish practical global standards, service expectations and governance while allowing for justified regional or business variation
Use data, user feedback and root-cause analysis to solve systemic problems and improve the recruiter, hiring manager and candidate experience
Shape technology, automation and AI enablement
Represent ITS as the business owner for the talent technology roadmap, partnering with People Technology and product teams to prioritize the problems and outcomes that matter most
Identify and scale automation and AI opportunities that remove low-value work, improve decisions and create capacity
Define business requirements, success measures and adoption needs, ensuring solutions are tested against real workflows before they scale
Support technology and vendor decisions by connecting user need, cost, risk and expected value
Turn performance data into action
Create operating rhythms that help ITS leaders see performance, make trade-offs, resolve risks and hold work to account
Partner with Talent Intelligence, People Analytics and Finance to connect demand, capacity, productivity, experience, quality, cost and talent outcomes
Translate operational data into clear recommendations and track whether major changes deliver the intended value
Connect the work and drive adoption
Work across Hiring Innovation and Velocity, Talent Intelligence, Talent Marketplace, functional talent delivery and onboarding to strengthen how the work connects end to end
Build alignment across senior stakeholders with different priorities and drive decisions through evidence, judgment and constructive challenge
Create practical playbooks, communications, enablement and feedback loops that help new ways of working take hold
Represent the ITS operational perspective in broader People and enterprise programs, surfacing talent implications and dependencies early

Requirements

Significant experience in talent operations, recruiting operations, HR transformation, product operations, enterprise program leadership or a related field
A track record of translating complex strategy into practical operating models, processes and cross-functional delivery
Strong knowledge of modern talent acquisition or talent practices and a clear point of view on how the function must evolve
Experience shaping technology-enabled change in partnership with technical teams
Practical understanding of automation and AI, including where these capabilities add value and where human judgment or stronger controls remain essential
Strong analytical and commercial judgment, with the ability to frame choices, evaluate trade-offs and make clear recommendations
Proven ability to influence senior stakeholders and lead across organizational boundaries without direct authority
Excellent written and verbal communication, with the ability to make complex issues understandable and actionable
Combine strategic thinking with a willingness to get close to the work
Bring a point of view, listen well and challenge constructively
Create clarity, bring the right people together and follow through from decision to adoption

Skills

Workday Recruiting experience is helpful but not required

Location

United States - Dallas Infomart Office DAI
Canada - Toronto Office TRO

Work Type

Full-time

Experience Level

Senior

Salary/Compensations

United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual
Canada - Toronto Office TRO : 139,000 - 209,000 CAD / Annual

Benefits

Employee Assistance Program
US Benefits: Insurance (health, life, disability, voluntary plans), Retirement plan contributions, Paid Time Off (PTO) and Paid Holidays
Canada Core Benefits: Insurance (healthcare, life, disability, optional plans), Retirement or savings plans (DCPP, RRSP, TSFA), Vacation and Paid Holidays

About the Company

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Equal Opportunity

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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