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About the Role

Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit. They must utilize frequent face-to-face and/or telephone contact in a consultative sales approach to ensure the satisfaction of customer needs. They must identify selling opportunities and assertively act upon the opportunities that offer maximum potential and/or gross profit - both with existing customers through cross- and range-selling as well as with new leads. They must uphold Brenntag's core values and focus on customer excellence in all regards every day.

Responsibilities

• Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction.
• Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders.
• Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager.
• Conduct customer visits and prepare meetings using all available tools and reports, coordinate, negotiate and close proposals.
• Manage spot business/rush offers, get support from Commercial Assistant when necessary.
• Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value.
• Act as major point of contact to customers in assigned territory in all commercial matters.
• Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand.
• Leverage Brenntag Connect to generate and maximize sales.
• Spot opportunities for launching sales projects in cooperation with other departments.
• Identify and prioritize prospective customers.
• Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline.
• Liaise with Brenntag Specialties sales staff on customers with new Brenntag Essentials business opportunities.
• Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management.
• Ensure appropriate data administration and documentation of all business cases in the local CRM system.
• Update and maintain customer opportunity pipelines and potentials in the CRM system.
• Complete sales and revenue-related reporting.
• Drive commercial and functional excellence based on guidance/input from Commercial Excellence Function.
• Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements.
• Maintain an up-to-date level of product knowledge, e.g., via training.
• Keep up to date with changes and updates in the product portfolio and in the market.
• Keep up to date on feedstock and upstream developments that impact product price movements.

Requirements

• 3 to 5 years previous experience in sales role.

Skills

• Sales
• Customer Relationship Management
• Consultative Selling
• Cross-selling
• Range-selling
• Market Analysis
• Negotiation
• Pricing
• Data Administration
• Reporting
• Product Knowledge

Location

• Assigned territory

Work Type

• Full-time

Experience Level

• 3-5 years

Education Level

• Post-Secondary Education with a focus in Business, Science or equivalent

Benefits

• Individual development, on-the-job training, and development programs
• Paid parental leave
• Education assistance program
• Employee assistance program
• Various healthcare plan options
• 401(k)

About the Company

• Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law.
• Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States.
• Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization.

Equal Opportunity

• We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic.
• We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.