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About the Role

As a Nordstrom Rack team member, you'll thrive in a fast-paced environment, collaborating with teammates to create a welcoming atmosphere for customers. You'll ensure a quick and easy customer experience and maintain store cleanliness. Flexibility is key as you may assist in different store areas.

Responsibilities

• Ensure the salesfloor stays 'runway ready' through re-merchandising and straightening.
• Assist customers with cashiering transactions across multiple platforms, operating a point-of-sale system.
• Handle bagging of items of all sizes, including bulky and heavy items.
• Ensure a seamless and friendly customer experience.
• Create a smooth fitting room experience by greeting and assisting customers.
• Sort and return clothing to the salesfloor.
• Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
• Demonstrate expertise in all store technologies.
• Adhere to all operational, merchandise, and asset protection standards.
• Promote initiatives like the Nordstrom Rewards program.
• Receive, unload freight, unpack, and deliver new merchandise.
• Fulfill customer orders in a timely manner following quality standards.
• Prepare and ship customer orders following quality, packing, and shipping standards.
• Utilize inventory management systems to scan, process, and research merchandise shipments.
• Assist in maintaining clean and organized selling floors and stockrooms.
• Provide general store support, including setting up special events, organizing backrooms, markdowns, and relocating fixtures.

Requirements

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative, and a high level of ownership.
• Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work a flexible schedule based on business needs.
• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
• Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Skills

• Communication
• Interpersonal skills
• Accountability
• Initiative
• Ownership
• Organization
• Attention to detail
• Prioritization
• Flexibility
• Point-of-sale system operation
• Inventory management systems

Location

• Various Locations

Work Type

• Full-time
• Part-time

Experience Level

• Entry Level

Salary/Compensations

• $16.40 - $17.10 Hourly

Benefits

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance
• Disability
• Merchandise Discount
• EAP Resources
• Performance-based incentives/bonuses
• 401k

About the Company

• Nordstrom Rack is a retail environment focused on providing customers with great deals.
• Nordstrom is committed to supporting its employees and their families through a variety of benefits.

Equal Opportunity

• Nordstrom considers qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
• Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.
• Applicants are encouraged to review Legal Notices and state/location specific notices on the Nordstrom Careers site.