Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Finance Team Assistant provides operational support to the Billing teams, assisting with billing rejections, reconciling subcontractor invoices, processing credit card payments, supporting collections, and performing other administrative or finance-related tasks. This role contributes to accurate and timely billing operations, data integrity, and smooth team workflow, and will also provide coverage for the accounts payable role when required.

Responsibilities

Assist in reviewing, investigating, and resolving billing rejections.
Process subcontractor billing submissions accurately, maintain subcontractor volume records, and communicate with subcontractors regarding discrepancies or missing information.
Respond to billing-related inquiries from staff and service providers in a timely manner.
Call clients, service providers, care coordinators as needed to collect payment information, maintain accounts receivable (AR) records, and support basic collection activities.
Provide support to fellow Finance Team Assistants and Billing Coordinators as needed.
Participate in cross-training, team meetings, and process improvement discussions.
Perform accurate data entry for billing, invoices, and financial records.
Assist with reconciliations of billing, credit card payments, and subcontractor volumes.
Ensure documentation is complete and audit-ready.
Assist with special projects, ad hoc reporting, and a variety of administrative tasks as assigned.
Monitor and triage emails and inquiries sent to the billing team’s group mailbox, ensuring timely and accurate responses.
Adapt quickly to new systems, processes, and tools in a dynamic and evolving work environment.

Requirements

High school diploma, with a college diploma in Office Administration or Business/Accounting preferred.
Previous experience in billing, finance, or administrative support is preferred but not mandatory.
Strong attention to detail and accuracy in data entry.
Proficiency with Microsoft Office applications (Excel, Outlook, SharePoint) and other relevant software.
Strong analytical and problem-solving skills; ability to follow procedures and escalate appropriately.
Effective written and verbal communication skills, able to interact with internal and external stakeholders.
Adaptable and willing to learn new processes, systems, and tools.
Commitment to client- and family-centered care principles.
Experience with Goldcare, HPG Portal, Workday, or other OHH billing tools is an asset.

Skills

Billing
Finance
Administrative Support
Data Entry
Microsoft Office Suite (Excel, Outlook, SharePoint)
Analytical Skills
Problem-Solving
Communication Skills
Adaptability
Client-Centered Care Principles
Goldcare
HPG Portal
Workday
OHH Billing Tools

Work Type

Contract

Education Level

High school diploma
College diploma in Office Administration or Business/Accounting preferred

Salary/Compensations

$25.04- $29.61 /hour

Benefits

Benefits and pension plan for permanent eligible employees
Compensation for education and professional development
Comprehensive orientation and training
Mentorship and peer support
Career development opportunities
Employee and family assistance program
Wellness resources
Perks & discounts
Staff & service provider events

About the Company

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario.
Our team is made up of close to 3,000 caring and committed professionals who love what they do.
Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.”
Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings.
Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.”
Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs.
Team members tell us “I love the inclusive culture. I feel welcome and at home.”
VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.
In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.

Equal Opportunity

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer.
We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA.
We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience.
VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups.
If you require any accommodation, please let us know in advance as we are happy to comply.