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About the Role

Product Management at Capital One involves reimagining the status quo, finding value creation opportunities, and driving innovative customer experiences through technology. We are looking for individuals who dream of well-designed products and want to help millions of customers make smarter financial choices.

Responsibilities

• Lead product discovery, requirements gathering, and data validation for strategic growth initiatives.
• Partner with engineering to map legacy processes to target-state architectures and review update requirements.
• Build strategy and roadmaps for transaction management based on business and customer needs.
• Perform root-cause analyses on production errors and identify systemic fixes.
• Define, test, and validate "Definition of Ready" criteria for critical features for disaster recovery.
• Manage incoming feature requests and operational enhancements, turning friction points into user stories.
• Operate across backend logic (money movement, posting rules, fee engine logic) and downstream customer touchpoints.
• Support leadership with data-driven insights and progress metrics for strategy and roadmap updates.
• Collaborate with tech teams to build acceptance criteria and identify research needs.
• Break down business epics into features and user stories, driving towards MVP.
• Effectively use hypothesis-driven assessment of data to ensure product/feature meets business needs.
• Own and prioritize feature development roadmaps, managing risk.
• Conduct research and develop features utilizing new and evolving technology in an agile environment.
• Collaborate with designers, technologists, data scientists, and subject-matter experts to build solutions.
• Deliver well-managed product platforms by understanding technology trends and architecture strategy.
• Participate in horizontal forums to build relationships with tech teams, designers, and stakeholders.
• Articulate a succinct product roadmap to deliver business value and share with stakeholders.
• Ensure zero disruption to customer payment behavior during major conversions and system updates.
• Identify opportunities for advanced "bridge and peel away" solutions to untangle dependencies.
• Deeply investigate process breakdowns to drive down reliance on manual "Catch & Fix" remedies.

Requirements

• Bachelor's degree or military experience
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
• 1+ years translating business strategy or analysis into consumer facing digital products
• 1+ years of experience working on core product platforms powering digital experiences
• 1+ years working with cross functional teams as a product owner in an agile development process
• Intellectually curious, comfortable with ambiguity, and eager to learn.
• Strong communication and influencing skills, able to articulate complex ideas clearly.
• Bias towards action, organized, able to multitask and prioritize.
• Passionate about customer focus and building products.
• Ability to learn new things and ask for help when needed.
• Team player, able to work with diverse people and drive towards a common goal.

Skills

• Product Management
• Product Design
• Agile Delivery
• Business Analysis
• Data Science
• Software Engineering
• Consumer Facing Digital Products
• Core Product Platforms
• Agile Development Process
• Backend Logic
• Money Movement
• Posting Rules
• Fee Engine Logic
• Mobile App Display Logic
• Web Display Logic
• Data Validation
• Root-Cause Analysis
• Disaster Recovery
• User Stories
• Technology Trends
• Architecture Strategy

Location

• New York, NY
• Richmond, VA

Work Type

• Full-time

Experience Level

• Senior Associate
• 1+ years

Education Level

• Bachelor's degree
• Bachelor's degree in computer science or engineering

Salary/Compensations

• New York, NY: $121,300 - $138,400
• Richmond, VA: $101,100 - $115,400

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

About the Company

• Capital One Financial is made up of several different entities.
• Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
• Capital One promotes a drug-free workplace.

Equal Opportunity

• Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
• Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.