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About the Role

As a Medical Assistant in Oncology, you play a crucial role in ensuring smooth operations, patient comfort, and the delivery of an effective patient experience. You'll provide essential support to oncologists and nurses by assisting with administrative tasks, clinical procedures, and patient care coordination within our medical oncology team. The combination of making a positive impact, building meaningful connections, and engaging in diverse tasks makes working as a medical assistant in medical oncology a uniquely rewarding career.

Responsibilities

Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and documenting pain scores.
Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s.
Acts as chaperon as needed.
Uses universal blood and body fluid precautions at all times and personal protective equipment as needed.
Responsible for prioritization of patient flow through clinical process.
Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests.
Responsible for communicating test results to patient.
Acts as a resource to clinician in order to provide optimal patient care.
May administer medications in accordance with established policies and procedures or as directed.
Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit.
Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas.
Disinfects equipment and instruments using appropriate solutions following sterilization procedures.
Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances.
Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
Orders supplies as directed, stocks patient care areas.
Handles medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
Develops and maintains effective communication mechanism with all external and internal customers.
Exemplifies service orientation and the team concept in all contacts.
Completes all necessary on-boarding/orientation activities, including simulation training, as needed or directed.
Works under the direct supervision of the providers.
Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts.
Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

Requirements

High school diploma/GED or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant Certification is required.
Certification or additional training must meet the requirements for Meaningful use.
BLS certification required.
Requires strong computer skills, including the ability to work with medical software.
Requires exceptional interpersonal and communication skills.
Requires the ability to manage multiple changing priorities in an effective and organized fashion.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
An Arizona Criminal History Affidavit must be signed upon hire.

Skills

Medical Assistant Certification (RMA, CMA, CCMA, or NCMA)
BLS certification
Computer skills
Medical software proficiency
Interpersonal skills
Communication skills
Ability to manage multiple changing priorities
Office medical procedures and treatments
Knowledge of insurance, managed care operations, EMR and scheduling software

Location

Gilbert, Arizona

Work Type

Full-time

Experience Level

Not specified

Education Level

High school diploma/GED
Completion of an approved medical assistant training program

About the Company

Find your path in health care. Our team members make Banner Health a Great Place To Work®.
At Banner MD Anderson, patients experience customized, comprehensive and compassionate cancer care.
We travel through the cancer journey with patients, supporting their unique medical and personal needs every step of the way.
We believe patient care is most effective when it’s truly collaborative.
Our evidence-based, multidisciplinary approach brings together physicians from all cancer specialties to provide highly coordinated and compassionate care.
Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center.
With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible.
Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center.
Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center.
Our WIS and NICU services support an average of 4,000 deliveries per year.
Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve.
Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care.
Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more.
Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care.

Equal Opportunity

EEO/Disabled/Veterans
Our organization supports a drug-free work environment.