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About the Role
First Student is seeking an Assistant Transportation Manager to assist the Contractual Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts. This role is crucial in reflecting the company's commitment to safety and customer service.
Responsibilities
- Ensures home to school routes are covered in a timely and efficient manner
- Interfaces with drivers regarding concerns and performance issues
- Investigates client complaints and coordinates resolutions
- Ensures achievement of on time performance goals
- Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues
- Assist Contractual Manager with review and resolution of union grievances
- Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes
- Audits and corrects athletic trip invoices based on company guidelines
Requirements
- High school diploma or equivalent
- 3-5 years experience in transportation
- 2-3 years supervisory experience
- Computer literacy skills with Microsoft Word, Excel, and Outlook
- Familiar with basic vehicle mechanic processes and maintenance
- Ability to effectively prioritize tasks and manage time effectively
- Work extended hours regularly, including weekends
- Possess working vehicle to travel within service area as needed
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Prioritization
- Time management
Location
- Rochester, NY
Work Type
- Full-time
Experience Level
- 3-5 years experience in transportation
- 2-3 years supervisory experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- $62,000-$68,000
Benefits
- Personal time off
- Paid holidays
- Medical
- Dental
- Vision
- Matching 401K
About the Company
- First Student is a large company with 120,000 staff and over 2.5 billion customers worldwide, committed to safety and customer service.
- First Student is a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day.
- Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II.
- Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
- First is also committed to providing a drug-free workplace.
- First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law.
- Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.