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About the Role
The Concession Attendant plays a vital role in providing an exceptional customer experience at our venue. This position involves preparing and serving a variety of food and beverage items, maintaining cleanliness and organization of the concession area, and ensuring compliance with health and safety regulations.
Responsibilities
- Work efficiently with the speed necessary to meet demand of high-volume operations.
- Promote and maintain the highest level of customer service to all guests while staying alert to their needs.
- Serve both alcoholic and non-alcoholic beverage.
- Timely preparation of a variety of food items.
- Provide guests with information about the Seaport, including giving direction.
- Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during and after service.
- Set up and break down workstations, including cleaning and sanitizing.
- Adhere to sanitation, safety, and alcohol beverage control policies.
- Complete all assigned side work relevant to guest interactive service.
- Follow all company policies, procedures, and guidelines.
- Consistently report to scheduled shifts on time and ready to work in proper uniform.
- Operate ethically to protect the assets and image of the company.
- Performs other duties and responsibilities as per business need.
Requirements
- One year minimum experience as a cashier or bartender in a food service establishment using a Point of Sale.
- Ability to think quickly and multi-task in a fast-paced environment.
- Ability to communicate effectively and eloquently, both verbal and written.
- One year minimum of cash handling experience.
- High standards for cleanliness of workspace and service areas.
- Ability to work in an ever-changing environment.
- Ability to work both independently and in a team environment.
- Strong work ethic and customer-focused approach.
- Ability to work a flexible schedule including days, nights, weekends, and holidays.
- Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards.
- Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
- Ability to stand for long periods of time.
Skills
- Customer service
- Food and beverage preparation
- Cleanliness and organization
- Health and safety compliance
- Cash handling
- Communication
Location
- New York
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- $17 hourly + tips
Benefits
- Medical, dental & vision coverage
- 401(k) with company match contributions
- Life insurance coverage
- Generous paid time off policy
- Free family meal
- 50% employee discount at our businesses
- A robust employee referral bonus program
About the Company
- The Rooftop at Pier 17 sits five stories above the East River, offering some of the most iconic views in the city.
- Known for its dynamic programming and sweeping open-air layout, it has become one of New York’s top outdoor concert venues.
- The space hosts a wide range of events, from headline tours and cultural festivals to workout classes.
- Designed to support both casual and elevated experiences, the rooftop includes turf lounges, fireplace seating, private cabanas, and branded zones like the Chase Sapphire Lounge and Patrón Patio.
- We welcome a wide mix of guests: locals, tourists, concertgoers, groups celebrating milestones, and visitors simply looking to soak in the skyline.
- With a 3,500-person capacity and flexible layouts, we’re built to deliver seamless service on both quiet afternoons and sold-out nights.
Equal Opportunity
- This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned.
- The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.