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About the Role

The Concession Attendant plays a vital role in providing an exceptional customer experience at our venue. This position involves preparing and serving a variety of food and beverage items, maintaining cleanliness and organization of the concession area, and ensuring compliance with health and safety regulations.

Responsibilities

• Work efficiently with the speed necessary to meet demand of high-volume operations.
• Promote and maintain the highest level of customer service to all guests while staying alert to their needs.
• Serve both alcoholic and non-alcoholic beverage.
• Timely preparation of a variety of food items.
• Provide guests with information about the Seaport, including giving direction.
• Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during and after service.
• Set up and break down workstations, including cleaning and sanitizing.
• Adhere to sanitation, safety, and alcohol beverage control policies.
• Complete all assigned side work relevant to guest interactive service.
• Follow all company policies, procedures, and guidelines.
• Consistently report to scheduled shifts on time and ready to work in proper uniform.
• Operate ethically to protect the assets and image of the company.
• Performs other duties and responsibilities as per business need.

Requirements

• One year minimum experience as a cashier or bartender in a food service establishment using a Point of Sale.
• Ability to think quickly and multi-task in a fast-paced environment.
• Ability to communicate effectively and eloquently, both verbal and written.
• One year minimum of cash handling experience.
• High standards for cleanliness of workspace and service areas.
• Ability to work in an ever-changing environment.
• Ability to work both independently and in a team environment.
• Strong work ethic and customer-focused approach.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards.
• Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
• Ability to stand for long periods of time.

Skills

• Customer service
• Food and beverage preparation
• Cleanliness and organization
• Health and safety compliance
• Cash handling
• Communication

Location

• New York

Work Type

• Full-time

Experience Level

• Entry Level

Salary/Compensations

• $17 hourly + tips

Benefits

• Medical, dental & vision coverage
• 401(k) with company match contributions
• Life insurance coverage
• Generous paid time off policy
• Free family meal
• 50% employee discount at our businesses
• A robust employee referral bonus program

About the Company

• The Rooftop at Pier 17 sits five stories above the East River, offering some of the most iconic views in the city.
• Known for its dynamic programming and sweeping open-air layout, it has become one of New York’s top outdoor concert venues.
• The space hosts a wide range of events, from headline tours and cultural festivals to workout classes.
• Designed to support both casual and elevated experiences, the rooftop includes turf lounges, fireplace seating, private cabanas, and branded zones like the Chase Sapphire Lounge and Patrón Patio.
• We welcome a wide mix of guests: locals, tourists, concertgoers, groups celebrating milestones, and visitors simply looking to soak in the skyline.
• With a 3,500-person capacity and flexible layouts, we’re built to deliver seamless service on both quiet afternoons and sold-out nights.

Equal Opportunity

• This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned.
• The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.