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About the Role

Plans, coordinates, implements, and evaluates programs to help clients adjust, cope with illness, build confidence, and maintain independence, in consultation with the Program Manager.

Responsibilities

• Designs, plans, coordinates, implements, and evaluates programs to enable clients to cope with illnesses, promoting and regaining client's confidence, self-worth and maintaining and maximizing independence.
• Coaches, develops, and promotes an engaged, dynamic team. Contributes to the evaluation of staff's performance.
• Works closely with client, worker, physician and caregiver in assessing eligibility for service and ensuring appropriate design of care plan and ongoing monitoring of plan.
• Ensures provision of personal care and administration of medication in accordance with the legislation.
• Assists in the development of program budget and implements effective expenditure control system for the Program.
• Provides timely and professional supportive counselling, information and education to clients and caregivers.
• Ensures implementation of risk management policy and safe and hygienic environment for clients and staff.
• Coordinates the optimal deployment of volunteers for the program and provides effective guidance, training and support to the volunteers.
• Develops and updates policies and procedures for the program in consultation with the Manager.
• Ensures efficient and responsible use of resources and maintains accurate record of fees and expenditures.
• Maintains up to date and accurate files, records and statistics on the program.
• Builds up and maintains an up to date resource library of relevant educational material.
• Keeps up-to-date with developments and best practices in the field.
• Performs other duties as assigned.

Requirements

• Bachelor degree in a relevant health or social services discipline or equivalent.
• Regulated health professional an asset.
• Minimum 2 years experience in social services.
• Supervisory experience an asset.
• Previous experience working with the geriatric population an asset.
• Recent CPR certification (completed within one year from date of hire).
• Sound computer application knowledge.
• Excellent customer service skills.
• Excellent organizational and time management skills.
• Demonstrated ability to take initiative to independently problem solve using sound judgement.
• Recent satisfactory Police Vulnerable Sector Screen result.
• Ability to communicate in English and Chinese.
• Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Skills

• Customer service
• Organizational skills
• Time management
• Problem solving
• Computer application knowledge
• Communication (English and Chinese)

Experience Level

• Minimum 2 years experience in social services

Education Level

• Bachelor degree in a relevant health or social services discipline or equivalent

Salary/Compensations

• $34.28 - $40.32

Benefits

• Competitive total compensation package
• Multi-employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

About the Company

• Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development.
• Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process.

Equal Opportunity

• Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.