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About the Role

UJA Federation of Greater Toronto is seeking an Associate Director, Donor & Impact Communications to lead the planning, writing, and editorial direction of donor-facing impact communications. This role develops communications that help donors understand UJA's funding, accomplishments, supported individuals, and the importance of the work. The Associate Director will lead content development for monthly impact communications, annual and impact reporting, transformational campaign materials, stewardship narratives, donor stories, program summaries, and approved donor-impact language used across the organization. This is a senior, hands-on content role requiring strong writing, sound editorial judgment, comfort with complex information, and the ability to translate program activity, campaign priorities, and impact data into clear donor-facing communications. The Associate Director will manage and provide editorial direction to senior writers supporting donor, stewardship, and proposal-related communications.

Responsibilities

Lead the planning, writing, editing, and quality control of donor-facing impact communications.
Translate program work, campaign priorities, fundraising information, stewardship needs, and impact data into clear donor language.
Lead content development for monthly impact communications, annual and impact reporting, transformational campaign reports, stewardship updates, donor stories, profiles, and program summaries.
Strengthen the connection between stewardship reporting, monthly impact communications, campaign priorities, and UJA’s broader communications calendar.
Work with fundraising, stewardship, program, marketing, design, digital, social, and communications teams to gather information, clarify details, identify stories, shape content, and adapt it for different channels.
Build strong relationships across UJA to support accurate, timely, and useful donor-impact communications.
Maintain and contribute approved donor-impact language for use across fundraising, communications, marketing, leadership, and stewardship.
Manage, assign, review, edit, and support the work of senior writers producing donor, stewardship, and proposal-related communications.
Provide clear editorial feedback so writers understand the purpose, audience, tone, structure, and quality standard for the work.
Work with designers and creative partners to ensure reports, presentations, donor-facing materials, web content, and digital products are accurate, well structured, and visually strong.

Requirements

Strong donor-facing writing and editing ability.
5 years of experience with impact reporting, annual reports, stewardship communications, fundraising communications, campaign communications, or mission-driven storytelling.
Strong editorial judgment and the ability to distinguish between information and story.
Ability to translate program, campaign, fundraising, stewardship, and impact information into clear donor language.
4+ years of experience developing content for digital channels, including email, web, social media, digital reports, or other audience-facing platforms.
Experience managing or directing writers and giving specific editorial feedback.
Experience working with designers or creative teams to develop reports, presentations, or visual storytelling products.
Strong judgment about tone, audience, accuracy, sensitivity, and donor expectations.
Comfort working with fundraising, stewardship, program, marketing, leadership, and communications teams.
Ability to balance team leadership with hands-on writing, editing, and production.
Knowledge of or strong interest in the Jewish community and philanthropic landscape is an asset.

Skills

Donor-facing writing
Editing
Impact reporting
Annual reports
Stewardship communications
Fundraising communications
Campaign communications
Mission-driven storytelling
Editorial judgment
Content development for digital channels (email, web, social media, digital reports)
Managing writers
Giving editorial feedback
Working with designers
Visual storytelling
Tone, audience, accuracy, sensitivity, and donor expectations judgment
Collaboration with fundraising, stewardship, program, marketing, leadership, and communications teams
Team leadership
Hands-on writing
Hands-on editing
Hands-on production

Location

Greater Toronto

Work Type

Full-time
Permanent
Hybrid

Experience Level

Senior
5 years of experience
4+ years of experience

Salary/Compensations

$89,000–$99,000 annually

Benefits

Flexible work schedule
Hybrid work
Rich time off policy
Offices closed on all Jewish holy days (yom tov)
Support early office closures to observe the Jewish Sabbath (Shabbat)

About the Company

UJA Federation of Greater Toronto's vision is to lead the most vibrant Jewish community in North America - a community characterized by its diversity, unity, compassion, generosity and commitment to Jewish values.
As one of North America’s leading Jewish non-profits, UJA Federation of Greater Toronto works to preserve and strengthen the quality of Jewish life in Greater Toronto, Canada, Israel and around the world.
UJA advances this mission through fundraising, programs, and research focused on our strategic pillars: fighting poverty and improving well-being, growing Jewish education and identity, countering antisemitism and hate, and strengthening connections with Israel and Jewish communities worldwide.

Equal Opportunity

UJA Federation supports a diverse candidate and employment experience.
We are proud of our dynamic professional team, which reflects the diversity of the Jewish community and general community alike in Greater Toronto.
We are an equal opportunity employer and welcome applicants from all communities.
We are committed to creating an inclusive and accessible workplace and believe this is essential to ensure that every member of our team can thrive.
We adhere to barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Should you require Code-protected accommodation through any stage of the recruitment process, please notify us and we will work with you to meet your needs.