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About the Role
This role involves leading technical discovery, solution design, and pre-sales support for a diverse portfolio of security solutions, including MXDR, EDR/XDR, SASE/ZTNA, and more. You will be responsible for creating technical proposals, conducting proofs of concept, and ensuring a smooth handover to delivery teams, while also supporting sales enablement and contributing to practice improvement.
Responsibilities
- Lead technical discovery and scoping conversations with customers.
- Translate business requirements into solution architectures across various security domains.
- Plan, set up, and lead customer proofs of concept and product demonstrations.
- Define success criteria, run evaluations, and convert outcomes into proposal-ready findings.
- Produce architecture diagrams, bills of materials, and technical scope documents.
- Contribute technical content to RFI/RFP responses.
- Maintain technical relationships with vendor sales-engineering counterparts.
- Stay current on product roadmaps, new features, and competitive positioning.
- Ensure clean technical handover from pre-sales to the Delivery/Architect team.
- Serve as a primary pre-sales technical resource for accounts in the New York region, with an emphasis on Japanese-headquartered financial institutions, trading companies, and insurers.
- Support customers in other US regions as needed.
- Bring NYDFS Part 500, FFIEC, and SOX IT context into scoping and solution design for regulated customers.
- Build and maintain reusable solution templates, reference architectures, and pre-sales collateral.
- Conduct enablement sessions and product walkthroughs for the sales organization.
- Support account planning by mapping customer environments to service offerings.
- Feed pre-sales gaps, customer objections, and lost-deal technical reasons back into service improvement and roadmap discussions.
- Mentor junior engineers and contribute to the team's pre-sales methodology.
Requirements
- Bilingual (JP/EN) walkthroughs may be required.
- Bring NYDFS Part 500, FFIEC, and SOX IT context into scoping and solution design for regulated customers.
Skills
- MXDR
- EDR/XDR
- SASE/ZTNA
- Email Security
- SSPM/DSPM
- Password Management
- Brand Protection
- Security Awareness Training
- Solution Design
- Architecture Diagrams
- Bills of Materials
- Technical Proposals
- Scoping Documents
- Effort Estimation
- RFI/RFP Response
- Sales Enablement
- Technical Handover
- Account Support
- Territory Support
- Vendor Engagement
- Product Roadmaps
- Comparative Evaluations
- Solution Templates
- Reference Architectures
- Pre-sales Collateral
- Mentoring
Location
- New York
Work Type
- Full-time
Experience Level
- Depending on experience
Salary/Compensations
- $70,000 - $100,000
Benefits
- Medical, Dental and Vision Coverage
- Basic Life Insurance and AD&D
- Short-Term and Long-Term Disability Insurance
- Flexible Spending Account (FSA)
- 401(k) with company match
- Paid Time Off (PTO): Vacation, sick, and floating holidays
- 13 paid holidays
- Tuition Reimbursement Program
- Employee Assistance Program (EAP)
- Wellbeing Solutions Program
About the Company
- KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services.
- Established in 1989, KDDI America evolved from a telecommunications business supporting Japanese multinationals to a company providing networks, data centers, system integration, and managed service solutions across all industries.
- KDDI America differentiates itself through customizable solutions offering scalability and unparalleled service.
- The company guarantees high performance with Ethernet network uptimes exceeding 99.999% between regions.