About the Role
The Director, Client Advice and Management, supports the Group Director in delivering business-appropriate, best-in-class solutions for Initiative clients. You partner with the integrated Initiative team and across Mediabrands SBUs to ensure brilliant strategy, design, flawless execution, and delivery on KPIs and business results for your client. You support the Group Director in day-to-day management of the client and the internal team, providing category expertise, status updates, and proactive guidance. You identify challenges and opportunities, seeking solutions that achieve client goals and ensure smooth, accurate, and on-deadline operations.
Responsibilities
- Day to day driver and quality manager of the Client Advice and Management team
- Manages all communications in a timely manner, with no request going unnoticed
- Contribute to and author client proposals, recommendations and points of view; leads, issues, and conducts weekly client meetings
- Build relationships with day to day leads on the client side, as well as with clients’ partner agencies
- Ensures communication of creative needs and coordinates with partner agency teams on timely delivery of assets for campaigns
- Responsible for ensuring all client financial stewardship, reporting, budget management, authorization and billing needs are met in a timely and accurate fashion
- Participate in all client briefings, and articulate client needs and objectives to the integrated Strategy, Communications Design and Partnership leads
- Apply a client lens to all areas of Initiative product, ensuring solutions developed are business-appropriate and meet agreed-upon KPIs
- Develop your client advice team through performance management and giving consistent feedback
- Actively drive and support the efforts of leadership and the integrated client team, including SBUs, to deliver brilliant work, best in class, integrated solutions, and flawless execution, contributing to positive client satisfaction scores
Requirements
- Experience in Marketing, Advertising or Media
- Experience leading, managing and developing a staff
- Proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors
- Ability to drive projects from conception to completion; strong project management experience
- Background in consulting, marketing, advertising or integrated communications
Skills
- Strong leader
- Presenter
- Packager of opportunities
- Strong commercial acumen
Location
- Remote
- Onsite
Work Type
- Hybrid
Experience Level
- 7+ years’ relevant experience
- 4+ years’ management experience
Education Level
- No college degree required
Salary/Compensations
- $130,000.00 - $150,000.00
About the Company
- Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.
- Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.
- Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice
Equal Opportunity
- It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.
