About the Role
The Director, Client Advice and Management, supports the Group Director in delivering best-in-class solutions for Initiative clients. You will partner with the integrated Initiative team and across Mediabrands SBUs to ensure brilliant strategy, design, flawless execution, and delivery on KPIs and business results. You will support the Group Director in day-to-day management of the client and internal team, providing daily insights and proactive guidance. You are responsible for ensuring everything operates smoothly, accurately, and on deadline.
Responsibilities
- Day to day driver and quality manager of the Client Advice and Management team
- Manages all communications in a timely manner
- Contribute to and author client proposals, recommendations and points of view
- Leads, issues, and conducts weekly client meetings
- Build relationships with day to day leads on the client side, as well as with clients’ partner agencies
- Ensures communication of creative needs and coordinates with partner agency teams on timely delivery of assets for campaigns
- Responsible for ensuring all client financial stewardship, reporting, budget management, authorization and billing needs are met
- Participate in all client briefings, and articulate client needs and objectives to the integrated Strategy, Communications Design and Partnership leads
- Apply a client lens to all areas of Initiative product, ensuring solutions developed are business-appropriate and meet agreed-upon KPIs
- Develop your client advice team through performance management and giving consistent feedback
- Actively drive and support the efforts of leadership and the integrated client team, including SBUs, to deliver brilliant work, best in class, integrated solutions, and flawless execution, contributing to positive client satisfaction scores
Requirements
- Experience in Marketing, Advertising or Media
- Experience leading, managing and developing a staff
- Proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors
- Ability to drive projects from conception to completion
- Strong project management experience
- Background in consulting, marketing, advertising or integrated communication
Skills
- Strong leader
- Presenter
- Packager of opportunities
- Strong commercial acumen
- Prior experience working on a pharmaceutical brand
Location
- Remote
- Hybrid
Work Type
- Full-time
- Hybrid
Experience Level
- 7+ years’ relevant experience
- 4+ years’ management experience
Salary/Compensations
- 130,000.00 - 150,000.00
About the Company
- We believe in the power of media to reshape our industry and orchestrate a brand’s entire consumer experience, by balancing both what unites people and what makes them different.
- Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile.
- Media responsibility is at the forefront of everything we do, whether it’s creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability.
- Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued.
- Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.
- We make a promise to our people that we double down on seeing, celebrating & elevating all the things that make you, uniquely you.
- And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career.
- There are four I’s in Initiative and these represent our core values and behaviors: INDIVIDUALITY, INSTINCT, IMPACT!, IMAGINATION.
Equal Opportunity
- It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.
- EOE/AA/M/D/V/F.
