Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Sales Coordinator assists the Event Technology team by selling equipment and services for events, focusing on those under $5K in revenue. This role involves completing sales orders, managing opportunities, handling billing, and providing customer follow-up, reporting to the Sales Director or Director, Event Technology.

Responsibilities

• Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events.
• Maximize revenue and adhere to event profit guidelines for all assigned business.
• Meet client needs by attending meetings and responding to concerns, questions, and problems.
• Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines.
• Handle customer requests via phone, online chat, email, and other channels.
• Follow up with internal and external customers through confirmed order hand-offs.
• Follow up with clients through final billing, thank you letters, post-event service evaluations, and lead hand-offs.
• Effectively use ENCORE tools and resources to promptly respond to customer requests.
• Ensure CRM is always accurate and up to date.
• Facilitate strong information exchange with aligned venue leadership teams.

Requirements

• Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience.
• Prior technology, sales, hospitality or event planning experience is a plus.
• Technical aptitude and proficiency with computer software and programs.
• Strong written and verbal communication skills.

Skills

• Hospitality
• Ownership
• Instills Trust
• Safety Conscious
• Action Oriented
• Tech Savvy
• Communicates Effectively

Location

• Hotel/convention center environment

Work Type

• On-site
• Irregular hours
• On-call status
• Days, evenings, weekends and holidays

Experience Level

• 1+ years of sales/event experience

Education Level

• High School diploma
• BS/BA preferred

Salary/Compensations

• $21.00 - $24.00 per hour

About the Company

• Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.
• The working conditions will vary between moderately quiet to noisy volumes.
• Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders.
• Team members may be asked to work in multiple hotel locations.
• Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.

Equal Opportunity

• We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.