About the Role
Lead a talented team, set direction for multiple markets, and create content that resonates with food lovers everywhere. You will lead a robust social team, define and execute content and social strategy, and help grow our brand and audience. You set the vision for each market, ensure brand consistency, and mentor social media managers to deliver engaging campaigns. You collaborate across Editorial, Marketing, and Creative teams to maintain quality and drive innovation in social content.
Responsibilities
- Develop and implement social content strategies aligned with brand marketing goals.
- Use reporting metrics to provide insights and optimize campaigns for engagement and growth.
- Oversee cross-functional collaboration with Editorial, Marketing, and Creative teams.
- Maintain consistent brand messaging and voice across all social channels.
- Mentor and support Social Media Managers, localizing content and streamlining workflows.
- Stay current on emerging social media trends and formats to inform strategy.
- Ensure quality control and brand alignment across platforms and markets.
Requirements
- 7+ years in social, marketing, or dining roles.
- 3+ years leading and managing teams.
- Strong interpersonal, relationship management, and collaboration skills.
- Excellent communication, copywriting, and presentation skills; experience with leadership and cross-functional teams.
- Experience building brands on Instagram and TikTok, tracking conversions and growth goals.
- Strong project management skills; detail-oriented and comfortable with tight timelines and tools like Asana and Dropbox.
- Creative thinker with a strong understanding of brand identity and voice.
- Ability to tailor strategies to geographic-based consumer segments.
- Willingness to travel as needed.
- Applicants must be authorized to work for any employer in the US.
- Not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
Skills
- TikTok
- Asana
- Dropbox
Experience Level
- 7+ years
- 3+ years
Education Level
- Bachelor’s degree in marketing, communications, or related field.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
About the Company
- Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products.
- Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
- We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
- Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
- We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Equal Opportunity
- We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
- We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
- We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
- Equal Opportunity Employer/Disability/Veterans
