About the Role
We are looking for an experienced Reliability & Production Engineer (RPE) to join a dynamic technology team for one of our clients, experienced in supporting mission-critical equities trading platforms and alternative trading systems. This role offers direct exposure to electronic trading, market structure, production support, and platform reliability in a fast-paced trading environment.
Responsibilities
- Monitor real-time order flow, execution activity, client connectivity, and overall platform health.
- Support highly available trading and execution platforms in a production environment.
- Investigate and resolve production issues including order rejects, missing executions, connectivity issues, market data discrepancies, and trade reporting issues.
- Serve as a primary escalation point during production incidents impacting business operations and users.
- Proactively monitor applications, market data feeds, infrastructure, and system performance.
- Lead incident management efforts from detection through resolution and post-incident review.
- Perform root cause analysis and implement preventative measures to improve platform resiliency.
- Create and maintain operational runbooks, procedures, dashboards, and support documentation.
- Participate in disaster recovery, failover, capacity planning, and system testing exercises.
- Build automation and tooling to improve observability, diagnostics, and operational efficiency.
- Develop solutions using Python, SQL, Linux/Unix tools, and monitoring technologies.
- Leverage analytics to identify trends in platform behavior and system performance.
- Work with development teams to enhance platform stability, application design, and supportability.
- Collaborate with trading, development, quantitative, compliance, and infrastructure teams to resolve issues and improve platform performance.
- Communicate effectively during production incidents and stakeholder escalations.
- Participate in reviews and operational discussions to ensure best practices are adopted across teams.
- Assist with trading inquiries, investigations, regulatory reviews, and audit requests.
- Support reporting requirements and controls related to electronic trading operations.
Requirements
- 2+ years of experience supporting production applications, distributed systems, trading platforms, or technology operations environments.
- Strong Linux/Unix administration and troubleshooting skills.
- Experience supporting distributed real-time applications in a production environment.
- SQL and database query experience.
- Familiarity with market data systems and the FIX Protocol.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Excellent verbal and written communication skills.
- Ability to perform effectively in a fast-paced, high-pressure production support environment.
- Experience supporting electronic trading systems, exchange connectivity, or brokerage platforms.
- Understanding of U.S. Equities market structure and the order lifecycle.
- Familiarity with alternative trading systems (ATS), dark pools, crossing engines, smart order routing, or algorithmic trading platforms.
- Experience with monitoring tools such as Splunk, Grafana, Prometheus, or similar technologies.
- Knowledge of Agile software development practices.
- Applicants must be currently authorized to work in the United States on a full-time basis. The Company will not sponsor applicants for work visas.
Skills
- Python
- SQL
- Linux/Unix tools
- Monitoring technologies
- FIX Protocol
- Agile software development practices
Location
- Local candidates
Work Type
- Full-time
Experience Level
- 2+ years of experience
Education Level
- Bachelor's degree in Computer Science, Engineering, Finance, Mathematics, or a related discipline.
Salary/Compensations
- $85,000 - $110,000 annually
Benefits
- Comprehensive benefits package
About the Company
- Since 2010, mthree has been helping clients solve their business and technological challenges.
- We are a technology and business consultancy with a global workforce delivering significant business and IT projects in some of the largest financial services organizations worldwide.
- Core Services: Consulting and Advisory, Managed Services, Alumni Graduate Program, Alumni Pro Program
- We have a global presence and are experts in delivering exceptional quality to our client base, providing consulting services across Risk, Regulation & Compliance, Vendor Products, Application Support, Application Development, Cyber & Information Security, Data Science, and DevOps.
- Our Expert program offers experienced professionals access to top roles in technology, finance, aviation, and insurance.
- Join us to work on innovative technology projects and critical platforms while gaining valuable experience within prestigious global organizations.
- At mthree, our values support courageous teammates, needle movers, and learning champions while striving to support the health and well-being of all employees.
- We take great pride in celebrating the diversity of each individual who contributes to making mthree the company it is today and will be in the future.
- We value diversity both within mthree and with our partner companies and are proud to provide an environment where all our colleagues can flourish through equality, inclusion, and opportunity.
Equal Opportunity
- We value diversity both within mthree and with our partner companies and are proud to provide an environment where all our colleagues can flourish through equality, inclusion, and opportunity.
