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About the Role

The Delivery Consultant turns a solution vision into systems that achieve outcomes by building interfaces, automations, data models, and integrations. You will run customer sessions to close the gap between designed and actual work, using judgment to evolve designs and build trust. This role requires technical skill, clear communication of trade-offs, and focus on customer outcomes.

Responsibilities

• Run recurring customer sessions with operators and builders to surface ground-level realities that influence system development.
• Build interfaces, field agents, automations, data models, and integrations to translate solution visions into working systems.
• Address design issues identified through user feedback by providing solutions, not just flagging problems.
• Build efficiently using AI, reinvesting saved time in customer engagement.
• Perform quality assurance on own work, focusing on user behavior and automation functionality.
• Create reusable build patterns to extend impact beyond individual engagements.
• Achieve full Airtable platform proficiency within 90 days, with baseline expectations for advanced work in interfaces, automations, data modeling, and integrations.

Requirements

• AI is embedded in how you build, used across all delivery phases: designing, building, testing, and documenting.
• 3–5 years in a client-facing delivery or implementation role with direct accountability for system functionality.
• Hands-on technical depth in building complex systems with forms, automations, integrations, and data models, understanding tradeoffs.
• Communicate effectively with C-level sponsors, technical stakeholders, and business SMEs.
• Ability to identify the core need behind customer requests, present trade-offs persuasively, and redirect customers toward effective solutions.
• Distinguish between design and change management problems and handle both.
• Hold yourself accountable for outcomes, not just delivery.
• Proven ability to master a complex platform quickly and apply that skill within 90 days.
• Proven ability to work collaboratively with Product, Engineering, and Sales to drive outcomes and ensure cross-functional alignment.

Skills

• AI proficiency in delivery phases
• Complex system building (forms, automations, integrations, data models)
• Client-facing communication
• Problem-solving
• Platform mastery

Location

• Remote
• San Francisco Bay Area
• Seattle
• Los Angeles
• New York

Work Type

• Remote

Experience Level

• 3-5 years

Salary/Compensations

• For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is: $149,000—$193,600 USD
• For all other work locations (including remote), the on-target earnings range for this role is: $135,000—$175,100 USD

Benefits

• Restricted stock units
• Incentive compensation
• Comprehensive benefit offerings

About the Company

• Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes.
• More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
• Work isn't being replaced. It's being redesigned. Airtable is built for that moment: the same platform humans run their most critical workflows on is where agents now operate alongside them.
• Professional Services is where that redesign happens.

Equal Opportunity

• Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.
• VEVRAA-Federal Contractor
• If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.