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About the Role

The Porter is responsible for maintaining the cleanliness, appearance, and overall condition of the property’s common areas, grounds, and vacant units. This role supports leasing and resident satisfaction by ensuring the community is well-presented, safe, and ready for occupancy at all times.

Responsibilities

• Clean and maintain property common areas, including lobbies, hallways, stairwells, elevators, laundry rooms, restrooms, offices, and model units on a defined schedule
• Clean vacant apartment units in preparation for marketing, showings, and occupancy
• Ensure business offices and shared spaces are clean, organized, and professional in appearance
• Maintain the overall exterior appearance of the property, including sidewalks, driveways, parking areas, dumpster enclosures, exterior hallways, and public spaces
• Perform routine trash and debris removal throughout the community
• Support seasonal upkeep, including snow removal and basic landscaping tasks as needed
• Report maintenance issues, safety concerns, or hazards promptly to the Maintenance Supervisor or maintenance staff
• Assist with inventory control of cleaning supplies and equipment
• Support maintenance and operations teams with additional tasks as assigned
• Follow all safety procedures and proper use of cleaning agents, tools, and equipment
• Address resident questions or concerns in a friendly, professional manner
• Maintain a high standard of customer service while working in resident-facing areas

Requirements

• Knowledge of the safe use of cleaning agents and equipment
• Ability to follow directions, manage tasks independently, and complete work on time
• Strong attention to detail and commitment to cleanliness and safety
• Willingness to follow all company safety policies and procedures
• Prior experience cleaning multifamily residential or commercial buildings is helpful, but not required
• Ability to stand and walk for extended or continuous periods
• Ability to ascend and descend stairs, ladders, and step stools
• Ability to lift, carry, push, pull, or move objects weighing up to 25 pounds
• Ability to work indoors and outdoors in varying weather conditions
• Ability to operate standard office and cleaning equipment as needed
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Skills

• Cleaning
• Customer Service
• Maintenance

Location

• On-site

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High School Diploma
• GED
• Trade school
• Technical school
• Vocational training

Salary/Compensations

• $17/hour

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible Spending Accounts (FSA)
• 401(k) Retirement Plan
• Paid Time Off
• Paid Holidays
• Vacation time
• Sick time
• Commuter Benefits

About the Company

• Twin Pines is a fast-growing, full-service property management firm redefining multifamily living across New York City from market-rate communities to large-scale affordable housing portfolios.
• We operate some of the city’s most complex and impactful assets, that have helped shape neighborhoods.
• Our team works at the intersection of performance, compliance, hospitality, and resident experience.
• We partner with sophisticated owners and institutions, giving our professionals exposure to high-level strategy while staying close to the day-to-day operations that drive real results.

Equal Opportunity

• For individuals hired to work in New York, Asset Living is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of New York and includes the range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; etc. We would not anticipate that the individual hired into this role would be near the top end of the compensation range, but that decision will be dependent on the facts associated with each specific individual’s relevant experience for the role. A reasonable estimate of the range is below.
• New York Pay Range $17—$17 USD