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About the Role

The Social Work Manager provides professional development, consultation, and programmatic support for NYJTL's network of social workers serving youth in after-school programs across New York City. This role utilizes a strengths-based approach and restorative practices to coordinate systemwide social work initiatives and support the effective delivery of services across after-school programs.

Responsibilities

• Provide consultation, coaching, professional development, and technical assistance to approximately 42 part-time social workers.
• Conduct regular site visits to support implementation, assess needs, and provide coaching to social workers and program staff.
• Develop and implement a comprehensive professional development plan for social work staff.
• Facilitate regular social work content convenings, communities of practice, and learning sessions.
• Design and deliver trainings focused on youth development, trauma-informed care, restorative practices, crisis intervention, family engagement, and related topics.
• Mentor and coach social workers to strengthen intervention, case management, and programmatic practices.
• Facilitate a community of practice for social workers to promote collaboration, resource sharing, and continuous learning.
• Support consistency and quality in the implementation of social work services across all DYCD-funded sites.
• Serve as a subject matter expert and resource for social work-related concerns arising at program sites.
• Support social workers and site staff in responding to behavioral challenges, crises, and complex family situations.
• Provide consultation to Site Directors and program leadership regarding student behavior, mental health concerns, family engagement, and crisis response strategies.
• Provide consultation regarding intervention planning, case management, referrals, and student support strategies.
• Promote the use of strengths-based, restorative, and culturally responsive practices.
• Support implementation of social-emotional learning and positive youth development practices aligned with DYCD expectations and NYJTL program goals.
• Monitor emerging trends and needs across sites and recommend solutions and best practices.
• Collaborate with Site Directors, Education staff, and program leadership to support student success and well-being.
• Partner with Operations and Program Leadership teams to identify trends, address site needs, and strengthen program quality.
• Build strong relationships with students, families, schools, and community partners.
• Facilitate cross-site collaboration and knowledge-sharing among social work staff.
• Participate in organizational planning and initiatives related to social-emotional learning and youth development.
• Ensure documentation and reporting practices meet organizational and funder requirements.
• Track participation in trainings, convenings, and social work initiatives.
• Analyze behavioral, attendance, participation, and social-emotional data to identify trends and inform professional development and support strategies.
• Evaluate program effectiveness and identify opportunities for continuous improvement.
• Support compliance with social work ethical standards and confidentiality guidelines.

Requirements

• Master of Social Work (MSW) degree from an accredited school of social work required.
• New York State Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) required.
• Minimum of 5 years of post-MSW professional experience.
• Minimum of 2 years of supervisory, management, or staff development experience preferred.
• Demonstrated experience working with school-aged youth and families.
• Experience developing and facilitating professional development workshops and trainings.
• Strong knowledge of restorative practices, trauma-informed care, and strengths-based interventions.
• Exceptional group facilitation, problem-solving, and conflict resolution skills.
• Strong verbal, written, and presentation skills.
• Ability to communicate and work effectively and respectfully with diverse populations.

Skills

• Restorative practices
• Trauma-informed care
• Strengths-based interventions
• Youth development
• Crisis intervention
• Family engagement
• Social-emotional learning
• Positive youth development
• Group facilitation
• Problem-solving
• Conflict resolution
• Verbal communication
• Written communication
• Presentation skills
• Spanish fluency preferred
• Mandarin fluency preferred
• Russian fluency preferred
• SIFI Certification preferred

Location

• Brooklyn
• Queens
• The Bronx
• Manhattan

Work Type

• Full-time
• In-Person

Experience Level

• 5 years post-MSW professional experience
• 2 years supervisory, management, or staff development experience preferred

Education Level

• Master of Social Work (MSW)
• New York State Licensed Master Social Worker (LMSW)
• Licensed Clinical Social Worker (LCSW)
• SIFI (Seminar in Field Instruction) Certification preferred

Salary/Compensations

• $80,000-$90,000

About the Company

• For over fifty years, New York Junior Tennis & Learning (NYJTL) has honored its founder Arthur Ashe’s legacy by celebrating the diversity of children, encouraging them to reach their highest potential through free tennis and academic programs.
• NYJTL is the largest provider of youth tennis and education programs in the nation, providing services in 100 unique sites across all five boroughs while reaching nearly 90,000 kids.
• In addition, NYJTL designed, funded (with NYC), built and operates the Cary Leeds Center for Tennis & Learning in the South Bronx.
• All NYJTL community tennis and after school programs are offered at no cost to its participants.
• The mission of NYJTL is to develop the character of young people through tennis and education for a lifetime of success on and off the court.
• It believes life skills gained through tennis, academics, healthy living, and character development are a catalyst for long-term achievement.

Equal Opportunity

• NYJTL values the diversity of the people we hire and inspire. Diversity at our organization means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths without regard to race, color, religion, gender, pregnancy, sexual orientation/affectional preference, age, national origin, marital status, citizenship, disability, veteran status, or any other characteristic protected by law. We center equity in all our work and in our hiring practices.