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About the Role
The College of Early Childhood Educators is seeking an organized and detail-oriented Screening Clerk to sort and track incoming registration documentation, review it for completeness, and assist with correspondence and inquiries.
Responsibilities
- Receive, review, and track all correspondence (fax, mail, emails) received by the Department.
- Review correspondence for completeness prior to submission for further processing.
- Track all correspondence received; organize correspondence and deliver it to the assigned employee.
- Respond to inquiries and questions from members or applicants and resolve issues.
- Ensure prompt follow-up on all outstanding/incomplete files to ensure timely resolution of matters.
- Perform other duties as assigned.
Requirements
- Two or three-year college program.
- 1 to 3 years’ experience performing similar duties.
- Knowledge of the sector and College policies and processes related to registration.
- Knowledge of office/administrative software (Excel, Word, Outlook).
- Verbal communication and customer service skills to respond to inquiries and provide information in a clear and professional manner.
- Written communication skills to respond to member/applicant inquiries.
- Attention to detail to screen a high volume of documentation and navigate between several databases to find information.
- Organizational and time-management skills to manage a high volume of application files and adhere to processing times and deadlines.
Skills
- Excel
- Word
- Outlook
- Verbal communication
- Customer service
- Written communication
- Attention to detail
- Organizational skills
- Time-management skills
Location
- Remote
Work Type
- Temporary
- 4-month Contract
- Full-Time
Experience Level
- 1 to 3 years’ experience
Education Level
- Two or three-year college program
Salary/Compensations
- $43,121
Benefits
- Competitive compensation package
About the Company
- The College of Early Childhood Educators supports high-quality early learning and care by regulating over 65,000 members of the profession in the public interest, pursuant to the Early Childhood Educators Act, 2007.
- It is one of the largest self-regulatory bodies in Ontario.
- The diversity of its members and employees reflects the diversity of the children and families they serve.
- Commitment to Anti-Racism is embedded in the College's culture, fostering a workplace of inclusion and belonging.
Equal Opportunity
- The College encourages applications from members of underrepresented and equity deserving groups.
- The College is committed to providing accommodation. If you require accommodation, please contact us and we will work with you to meet your needs.