Manager, Operational Risk Quality Assurance and Methodology at Royal Bank of Canada | Toronto, Ontario, CA | Rezi

Manager, Operational Risk Quality Assurance and Methodology at Royal Bank of Canada

Manager, Operational Risk Quality Assurance and Methodology

Royal Bank of Canada · Toronto, Ontario, CA

4 days ago

Manager, Operational Risk Quality Assurance and Methodology

Royal Bank of Canada · Toronto, Ontario, CA

4 days ago
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About the Role

Act as the first line of defense for operational risk, assisting PB & CB business and functions in identifying and mitigating operational risk. Monitor adherence of PB & CB’s ORM practices with enterprise ORM program requirements. Provide PB & CB leaders with advice and subject matter expertise regarding operational risk management. Support the ORM Governance team and act as a back-up for other team members.

Responsibilities

  • Support the development of PB &CB’s Operational Risk Management methodology documents and maintain them on PPL, ensuring they are up to date.
  • Produce quality assurance reports to monitor adherence of PB&CB’s ORM practices with enterprise program requirements leveraging RBC AI tools.
  • Support the review with Operational Risk directors for PB &CB business units to ensure OR programs are executed in compliance with requirements.
  • Coordinate the collection of required ORM materials during internal audit and regulatory exams.
  • Facilitate the preparation of external event reports with Operational Risk directors as meeting materials for the monthly Group Risk Management (GRM) and Operational Risk meeting.
  • Organize governance meetings and coordinate with meeting presenters to collect pre-mail materials.
  • Collaborate with IT team and perform UATs for various change initiatives to risk triage tools in line with updates to enterprise standards, operational risk policies and procedures.
  • Back up Manager Operational Risk Reporting in the team to support risk reporting deliverables.

Requirements

  • 5+ years in the financial services industry experience.
  • Knowledge of Canadian Banking products, processes, and organization.
  • Professional oral, written and presentation skills.
  • Good impact and influence skills.
  • Ability to work with a risk and control mindset and apply a risk-based approach.
  • Passion for problem-solving, strong analytical and research skills.
  • A proactive and inquisitive nature.
  • Ability to challenge current practices while leveraging AI to drive innovation and efficiency.
  • Proficiency in MS Office Excel, Visio, Word, PowerPoint, and Access.
  • University degree.
  • Operational Risk background.

Skills

  • Communication
  • Operational Risks
  • Quality Assurance Analysis
  • Risk Control
  • Risk Management
  • Stakeholder Engagement
  • Teamwork
  • Waterfall Model

Location

  • RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
  • Toronto
  • Canada

Work Type

  • Full time
  • Salaried

Experience Level

  • 5+ years

Education Level

  • University degree

Benefits

  • A comprehensive Total Rewards Program

About the Company

  • At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
  • We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
  • Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
  • RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.