About the Role
Lead through innovation, collaboration, and trusted advice that empowers clients and strengthens communities.
Responsibilities
- Pre-screen, prepare and input all financial and various non-financial transactions by standard cut off times.
- Processing Complex Transactions.
- Monitor and clear Workflow/Capture items within Service Level Agreements (SLA).
- Apply all quality control procedures.
- Reconciliation and settlement of daily trades.
- Daily deposits and cheque processes.
- Audit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rate.
- Communicate effectively with both internal and external client groups.
Requirements
- Experience within Shareholder Services or similar multi-client mutual fund administration environment and dedication to accuracy/quality
- Communicate effectively with both internal and external client group
- Good working knowledge / experience in the financial services industry, specifically in Segregated Funds and Mutual fund administration
- Sound knowledge of Segregated Funds and Mutual Funds taxation and compliance /regulation – including Registered Products
- Demonstrated ability to work successfully in a fast-paced, high stress environment, client focused and a team player
- Strong verbal and written communication
- Proven track record in leading initiatives, managing cross-functional relationships
- Completion of IFIC Mutual Funds Operations Course
- Unitrax Recordkeeping System knowledge
- FundSERV knowledge
- Ability to multitask own work with support of team
Skills
- Active Learning
- Adaptability
- Business Appraisals
- Critical Thinking
- Customer Service
- Decision Making
- Effectiveness Measurement
- Operational Delivery
- Process Improvements
Location
- Toronto, Canada
Work Type
- Full time
Salary/Compensations
- $46,000.00 - $70,000.00
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business
About the Company
- We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
- We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
