About the Role
Clay is seeking a Growth Strategy Enablement hire to build and scale onboarding and enablement programs for their customer-facing team. This role will manage systems, content, and training to accelerate ramp time, enhance customer strategy, and identify opportunities for retention and expansion within a rapidly growing organization.
Responsibilities
- Design and scale onboarding and ever-boarding programs through live workshops, certifications, and training.
- Capture and scale top performer learnings into repeatable frameworks, talk tracks, and playbooks.
- Collaborate with Product, Marketing, and GTME to translate product releases into actionable workflows and plays.
- Build and maintain enablement systems to support a rapidly growing GS team, leveraging AI and automation.
- Improve ramp time, increase adoption, and drive measurable performance across the GS organization.
Requirements
- 4+ years of experience in enablement or customer success, ideally in a high-growth SaaS environment.
- Strong communication and facilitation skills, comfortable running workshops, certifications, and executive-level conversations.
- Technical fluency, comfortable understanding data workflows, integrations, and automation concepts.
- Experience building and scaling enablement programs including onboarding, ever-boarding, certifications, and playbooks.
- Experience building content and managing enablement systems (e.g., Notion, Gong, or an LMS).
- Curiosity, collaboration, and excitement to partner across GTM.
- High organization and detail-orientation.
- Bias for action; ability to go from 0 to 1 fast and execute with ownership.
- Ability to thrive in fast-moving, high-ownership environments.
Skills
- Enablement
- Customer Success
- SaaS
- Communication
- Facilitation
- Technical Fluency
- Data Workflows
- Integrations
- Automation
- Onboarding
- Ever-boarding
- Certifications
- Playbooks
- Content Building
- Enablement Systems Management
- AI
- Automation
Location
- NYC-based
Work Type
- In-person
- Full-time
Experience Level
- 4+ years
Benefits
- World-class coaches specializing in creativity, management, and more.
About the Company
- Clay's mission is to help organizations turn any growth idea into reality, viewing growth as a creative practice.
- The company helps thousands of customers, including Anthropic, Notion, Google, and Ramp, with unique data, signals, and AI research.
- Clay raised a $100M Series C in 2025 backed by investors like Sequoia, CapitalG, and First Round, and crossed $100M in revenue.
- In 2026, the company announced its second employee tender offer in 9 months at a $5B valuation and launched a community equity round.
- The community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.
- Clay's culture is unique, with team members pursuing diverse interests outside of work.
- Operating principles include negative maintenance and non-attached action.
- The company has been featured in the NYT, Forbes, and First Round Review.
