Software Engineer, AI Solutions at Ramp | NY, US | Rezi

Software Engineer, AI Solutions at Ramp

Software Engineer, AI Solutions

Ramp · NY, US

1 months ago

Software Engineer, AI Solutions

Ramp · NY, US

a month ago
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About the Role

As a software engineer on the AI Solutions team, you will co-lead customer engagements, owning technical discovery, solution design, prototyping, implementation, and production readiness. This client-facing role involves significant customer interaction to move projects from discovery through implementation and steady production usage.

Responsibilities

  • Translate customer goals into clear system requirements and non-functional requirements covering security, privacy, reliability, performance, scalability, and cost.
  • Partner directly with customers to understand current workflows, constraints, systems, data quality, and adoption blockers.
  • Create and maintain solution architecture artifacts, including system context and data flow diagrams, integration plans, security models, evaluation plans, and operational plans.
  • Leverage core Ramp primitives to build efficiently, reusing existing product capabilities.
  • Prototype and validate workflows with end users to de-risk the approach and prove product-market fit.
  • Drive projects from bootcamp and technical discovery through implementation, production launch, and operational handoff.
  • Ensure deployed workflows are reliable, supportable, measurable, and adopted by customer teams.
  • Convert deployments into reusable patterns, components, and playbooks for future AI Solutions projects.

Requirements

  • Experience shipping production software in high-ownership environments.
  • Ability to work directly with enterprise customers from discovery through production implementation.
  • Experience in solutions architecture, technical consulting, forward deployed engineering, or pre-sales engineering.
  • Strong fundamentals in ML/GenAI, including problem decomposition, evaluation, and deployment trade-offs.
  • Strong coding ability in at least one of: Python, TypeScript/JavaScript, Java, Go, or similar.
  • Ability to design secure, scalable systems and produce clear technical documentation.
  • Comfort working across APIs, integrations, data pipelines, customer systems, and cloud infrastructure.
  • Experience with cloud architecture on AWS, GCP, or Azure, and distributed systems patterns.
  • Experience building LLM systems, including RAG, agents, monitoring, and evals.
  • Willingness to travel up to ~75% as needed, flexible based on project needs and client needs.
  • Familiarity with finance operations workflows such as AP, procurement, expenses, close, reconciliation, and reporting.

Skills

  • ML/GenAI
  • Python
  • TypeScript/JavaScript
  • Java
  • Go
  • API integration
  • Data pipelines
  • Cloud infrastructure
  • AWS
  • GCP
  • Azure
  • Distributed systems
  • LLM systems
  • RAG
  • Agents
  • Monitoring
  • Evals

Location

  • United States
  • Canada
  • United Kingdom

Work Type

  • Full-time

Experience Level

  • Production software experience
  • Solutions architecture experience
  • Technical consulting experience
  • Forward deployed engineering experience
  • Pre-sales engineering experience

Benefits

  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
  • One Medical annual membership (US)
  • 401(k), including employer match on contributions made while employed by Ramp (US)
  • Fertility HRA (up to $10,000 per year) (US)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (US)
  • Pet insurance (US)
  • In-office perks: lunch, snacks, drinks, and more (US)
  • Relocation support to NYC or SF (as needed) (US)
  • Group medical, dental, and vision coverage through Sun Life (Canada)
  • Life, AD&D, and disability coverage (Canada)
  • Fertility drug coverage (up to $4,000 lifetime) (Canada)
  • Group Retirement Plan with employer match (RRSP + DPSP) (Canada)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay (Canada)
  • Employee Assistance Program and virtual care through Lumino Health (Canada)
  • Private medical insurance through Freedom Elite (UK)
  • Virtual GP and at-home care via eMed x Livi (UK)
  • Workplace pension through Penfold, with salary sacrifice option (UK)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay (UK)

About the Company

  • Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends.
  • We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
  • The problems are high-stakes, data-dense, and unforgiving.
  • We hire people with high agency and high urgency.
  • We look for slope over intercept.
  • We care less about where you trained and more about what you’ve built.
  • At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
  • The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp.
  • We believe every ambitious company deserves the same.
  • If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

Equal Opportunity

  • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
  • Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
  • Ramp Applicant Privacy Notice